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HTML Signature Images are Being blocked

  • 2 replies
  • 1 has this problem
  • 119 views
  • Last reply by nd.serv.acc

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Hello,

My problem concerns the e-mail HTML Signatures. Specifically, I've been using my signature with great success on my windows machine without any problems. I cannot remember the exact version of Thunderbird I am using on that machine since at the moment I do not have any access to it.

Currently, I am using the product, namely Thunderbird, from my Ubuntu machine. Specifically, I am using version 78.7.1 (64-bit) of the software. When I am trying to append to my e-mail the .HTML file of my signature I get prompted the following warning at the bottom of my screen in a yellow banner: Thunderbird has blocked a file from loading into this message. The result is that the images, as the message says, do not appear on the e-mail. I can only see their outboxes and the text of the signature.

Following similar questions of Thunderbird users that encounter the same Error e.g., [1], [2], [3] I was unable to derive a solution.

Specifically, the solution suggested by the user Matt on [2] does not work for my case. The only type of exceptions I am allowed to introduce to the client regard websites, while my images are locally stored on my filesystem.

How can I possibly resolve this annoying issue? I cannot simply allow each image to load to my e-mail by clicking the banner and allowing them to be introduced to the message.

I do thank you in advance, Sincerely, ND

Hello, My problem concerns the ''' e-mail HTML Signatures'''. Specifically, I've been using my signature with great success on my windows machine without any problems. I cannot remember the exact version of Thunderbird I am using on that machine since at the moment I do not have any access to it. Currently, I am using the product, namely Thunderbird, from my Ubuntu machine. Specifically, I am using version '''78.7.1 (64-bit)''' of the software. When I am trying to append to my e-mail the .HTML file of my signature I get prompted the following warning at the bottom of my screen in a yellow banner: ''Thunderbird has blocked a file from loading into this message''. The result is that the images, as the message says, do not appear on the e-mail. I can only see their outboxes and the text of the signature. Following similar questions of Thunderbird users that encounter the same Error e.g., [http://forums.mozillazine.org/viewtopic.php?f=39&t=3029707 [1]], [https://support.mozilla.org/bm/questions/1261691 [2]], [https://bugzilla.mozilla.org/show_bug.cgi?id=1367716 [3]] I was unable to derive a solution. Specifically, the solution suggested by the user Matt on [2] does not work for my case. The only type of exceptions I am allowed to introduce to the client regard websites, while my images are locally stored on my filesystem. How can I possibly resolve this annoying issue? I cannot simply allow each image to load to my e-mail by clicking the banner and allowing them to be introduced to the message. I do thank you in advance, Sincerely, ND

Chosen solution

nd.serv.acc said

Update: I have solved the issue by myself. I don't know why exactly that worked but anyway. Inside the signature file, the images were inserted as follows: img src="file:/home/path/to/image/image.png" ... The change I've made was that I've inserted 2 extra '/' characters at the beginning of the images path like such: img src="file:///home/path/to/image/image.png" ... Then, after trying to compose an e-mail, all the images were displayed normally. So, problem solved!
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Update: I have solved the issue by myself. I don't know why exactly that worked but anyway.

Inside the signature file, the images were inserted as follows:

img src="file:/home/path/to/image/image.png" ...

The change I've made was that I've inserted 2 extra '/' characters at the beginning of the images path like such:

img src="file:///home/path/to/image/image.png" ...

Then, after trying to compose an e-mail, all the images were displayed normally. So, problem solved!

Modified by nd.serv.acc

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Chosen Solution

nd.serv.acc said

Update: I have solved the issue by myself. I don't know why exactly that worked but anyway. Inside the signature file, the images were inserted as follows: img src="file:/home/path/to/image/image.png" ... The change I've made was that I've inserted 2 extra '/' characters at the beginning of the images path like such: img src="file:///home/path/to/image/image.png" ... Then, after trying to compose an e-mail, all the images were displayed normally. So, problem solved!