Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't log in to AOl email anymore

  • 1 reply
  • 1 has this problem
  • 17 views
  • Last reply by sfhowes

more options

I use Thunderbird with several email addresses, two of them AOL. Thunderbird had popups upon opening for both my AOL addresses, asking for the password. One email address this went fine for, but the other, Thunderbird will not take the password. I just tried logging into AOL's webmail and the password works fine, but Thunderbird will not accept it. Why did Thunderbird randomly make me re-input these passwords, and why is it only accepting the valid password for one account?

I use Thunderbird with several email addresses, two of them AOL. Thunderbird had popups upon opening for both my AOL addresses, asking for the password. One email address this went fine for, but the other, Thunderbird will not take the password. I just tried logging into AOL's webmail and the password works fine, but Thunderbird will not accept it. Why did Thunderbird randomly make me re-input these passwords, and why is it only accepting the valid password for one account?

All Replies (1)

more options

Check that the authentication method is OAuth2 for the incoming and outgoing servers, check that cookies are accepted in Preferences/Privacy & Security, remove the passwords from Saved Passwords, restart TB, enter the account password in the OAuth window when asked.