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Why is my Firefox browser not synchronising with my other laptop?

hendrick.russell
hendrick.russell
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Good evening,

I have a new laptop, from the same brand and make as my old one, both are HP pavilion with the same configuration and only 2 years in between! I have been trying on and off for weeks, to synchronise my FF browser, with all open tabs, history and bookmarks, but all to no avail. I do everything the sync instruction tells me to do, but nothing happens. I am getting desparate, because my old laptop has a problem (hardware, nothing that could prevent synchronising) and is still under warranty, but time is running out!

Will anybody help here, and how do I receive answers?

Good evening, I have a new laptop, from the same brand and make as my old one, both are HP pavilion with the same configuration and only 2 years in between! I have been trying on and off for weeks, to synchronise my FF browser, with all open tabs, history and bookmarks, but all to no avail. I do everything the sync instruction tells me to do, but nothing happens. I am getting desparate, because my old laptop has a problem (hardware, nothing that could prevent synchronising) and is still under warranty, but time is running out! Will anybody help here, and how do I receive answers?

Chosen solution

Dear jonzn4SUSE,

Thank you very much, it finally worked, after following your above instructions. What I do not understand is, that FF is not shwoing this vital information anywhere easily accesible! A pity, but now all my 108 tabs are being moved to the new laptop, so mI can finally submit this one for repair.

Thanks and refards, Henk

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All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Are these options checked on both computers? see screenshot Also, try downloading a different version of Firefox and sync it as another test. https://www.mozilla.org/en-US/firefox/channel/desktop/?reason=manual-update#nightly

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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The tabs will sync, but it's not automatically going to appear on the other computer. You can view the other pc tabs and then open them. see screenshot

Modified by jonzn4SUSE

hendrick.russell
hendrick.russell Question owner
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Chosen Solution

Dear jonzn4SUSE,

Thank you very much, it finally worked, after following your above instructions. What I do not understand is, that FF is not shwoing this vital information anywhere easily accesible! A pity, but now all my 108 tabs are being moved to the new laptop, so mI can finally submit this one for repair.

Thanks and refards, Henk