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Watching video issue

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  • Last reply by James

shaned6
shaned6
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Hello, I have a MAC computer. For some reason, when FIREFOX made its newest update, I can no longer watch videos on YouTube. The video will start but then give me the death circle, and it will not come out of it unless I click just a slight distance away on the timeline of the video. Then, the video will go for about 20 seconds and do the same thing. I continually have to click on the timeline in front of where it stopped when the video stops, and then it will give me about 20 more seconds of the video before the white arrow circle shows up again. You can wait all day for the circle, but it will not start again unless you click on the timeline again ahead of where it froze.

Hello, I have a MAC computer. For some reason, when FIREFOX made its newest update, I can no longer watch videos on YouTube. The video will start but then give me the death circle, and it will not come out of it unless I click just a slight distance away on the timeline of the video. Then, the video will go for about 20 seconds and do the same thing. I continually have to click on the timeline in front of where it stopped when the video stops, and then it will give me about 20 more seconds of the video before the white arrow circle shows up again. You can wait all day for the circle, but it will not start again unless you click on the timeline again ahead of where it froze.

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James
James
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shaned6 you may get better help if you repost this in the Firefox section (as you have macOS) as this Firefox for iOS section you posted this thread in is for Firefox on iPhone/iPad.

I would move this thread to the Firefox section but since a Agent has already processed it, it can no longer be moved due to recent changes.

You can use https://support.mozilla.org/en-US/questions/new/firefox/form to post your question in the Firefox section.

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