We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm trying to use the Find My iphone feature on the icloud website. It works fine with Google Chrome and IE but when I go to the icloud.com/find page when running firefox 7 or 8 I get this message:

  • 2 replies
  • 34 have this problem
  • 1 view
  • Last reply by glanceyj

more options

Hi: I'm trying to use the Find My iphone feature on the icloud website. It works fine with Google Chrome and IE but when I go to the icloud.com/find page when running firefox 7 or 8 I get this message: "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: https://www.icloud.com/system/cloudos/en-us/1FCS29.34215/javascript-packed.js:27" Any suggestions? Thanks.

Hi: I'm trying to use the Find My iphone feature on the icloud website. It works fine with Google Chrome and IE but when I go to the icloud.com/find page when running firefox 7 or 8 I get this message: "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: https://www.icloud.com/system/cloudos/en-us/1FCS29.34215/javascript-packed.js:27" Any suggestions? Thanks.

Chosen solution

So I have been having the exact same problem, as soon as apple went to the "icloud." Previous versions of the Find my Iphone site worked fine....

Anyway, to TEMPORARILY SOLVE this problem you can deselect the option "keep me logged in" when you are logging into icloud.com. For some reason this enables everything to work fine, when using the find my iphone site.

If you are like me, and chose that option the first time:

Go to Tools in a firefox window.options.privacy tab.remove individual cookies(looks like a hyperlink middle of the page). then search for and delete all the icloud.com cookies.

Login to icloud.com, and make sure not to check the option to "keep you logged in"

Again its a temp fix, but it makes all the difference if you need to find your phone. Hope this helps, Tom

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

So I have been having the exact same problem, as soon as apple went to the "icloud." Previous versions of the Find my Iphone site worked fine....

Anyway, to TEMPORARILY SOLVE this problem you can deselect the option "keep me logged in" when you are logging into icloud.com. For some reason this enables everything to work fine, when using the find my iphone site.

If you are like me, and chose that option the first time:

Go to Tools in a firefox window.options.privacy tab.remove individual cookies(looks like a hyperlink middle of the page). then search for and delete all the icloud.com cookies.

Login to icloud.com, and make sure not to check the option to "keep you logged in"

Again its a temp fix, but it makes all the difference if you need to find your phone. Hope this helps, Tom

more options

Thanks Tom. Your fix did work. I really appreciate your help. --joe