Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Updated Firefox (as requested) and no longer have ANY search engine options in toolbar drop-down menu. How can I fix this?

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by deedee0719

more options

The only options in the search feature (in the top right corner of FF) are Delicious and Norton Safe Search. It's the Google search I'm looking for; it's the only one I ever use.

The only options in the search feature (in the top right corner of FF) are Delicious and Norton Safe Search. It's the Google search I'm looking for; it's the only one I ever use.

All Replies (4)

more options

Hello deedee0719, drop down the menu then selecting "Manage Search Engines" and then clicking "Restore Defaults".

thank you

more options

You can also try to delete search.json file and a possible search.sqlite file in the Firefox Profile Folder.

more options

Thank you, ideato. I'd seen that option, but it wasn't available; it was grayed out no matter what I tried.

more options

Thank you, cor-el. Your helpful instructions were far over my head. I ended up downgrading to a previous version of Firefox, and all the browser options returned.

THEN... the Norton went fubar, and we lost use of all browsers; couldn't connect to the Internet at all on that laptop. Ended up pulling out an old one, found a Norton representative who instructed us to download onto a flash drive, and used that to uninstall the Norton. Now we have all browsers working normally, with all search functions intact.