We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Hyperlinks don't load if Firefox is already running and Firefox is set as default browser.

  • 2 replies
  • 5 have this problem
  • 1 view
  • Last reply by Steve

Steve
Steve
more options

I have tried the double switch making IE my default browser and back to FF. My Protocols are already set to FF in Control Panel. Regedit has no entries in HKCR\FirefoxURL\shell\open\ddeexec and I tried removing the command line options in HKCR\FirefoxURL\shell\open\command and nothing has worked yet. It started with the update to 16.0.2 which I am currently running on Windows 7. Clicking on a hyperlink outside of FF just produces the message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

If I close FF and click on a hyperlink FF loads the link properly. I hate to go back 3 or 4 version levels just to get things to work. They should work before a new version is released.

Any ideas?

I have tried the double switch making IE my default browser and back to FF. My Protocols are already set to FF in Control Panel. Regedit has no entries in HKCR\FirefoxURL\shell\open\ddeexec and I tried removing the command line options in HKCR\FirefoxURL\shell\open\command and nothing has worked yet. It started with the update to 16.0.2 which I am currently running on Windows 7. Clicking on a hyperlink outside of FF just produces the message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." If I close FF and click on a hyperlink FF loads the link properly. I hate to go back 3 or 4 version levels just to get things to work. They should work before a new version is released. Any ideas?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems related to DDE if you are talking about opening links in other programs.

Steve
Steve Question owner
more options

Thanks for the response but the problem is when FF is already running. If FF isn't running clicking on any link outside of FF DDE opens FF and the link as it should. When FF is running it should open the link in a new tab but I get the message "Firefox is already running, but is not responding." So it appears DDE is trying to do it's thing but FF is responding incorrectly.