Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

flash plugin crashes with google finance when logged in

  • 2 replies
  • 17 have this problem
  • 3 views
  • Last reply by marginal11

more options

Running firefox ver. 26 and the problem is that on the page www.google.com/finance flash crashes only when i'm signed into google finance. click on my symbol stock list on the left, the ones on the right work fine like any of the major indexs DJI, Shanghai or currencies they don't crash the flash chart, but the symbols i'm watching do but only when i'm signed into my google account. When not signed into google, I can view the charts normally, so the problem seems to reside in my google account being logged in. i uninstalled flash with the uninstall tool, reinstalled latest version nothing, did disable all plugins and extensions still nothing. This started occurring just yesterday with no changes or updates being made. Everything works fine in Safari, so the issue is definitely within firefox. Is there a solution to this or do I have to ditch Firefox altogether? Can someone please address this issue directly rather than cutting and pasting the procedures that I have already tried?

Running firefox ver. 26 and the problem is that on the page www.google.com/finance flash crashes only when i'm signed into google finance. click on my symbol stock list on the left, the ones on the right work fine like any of the major indexs DJI, Shanghai or currencies they don't crash the flash chart, but the symbols i'm watching do but only when i'm signed into my google account. When not signed into google, I can view the charts normally, so the problem seems to reside in my google account being logged in. i uninstalled flash with the uninstall tool, reinstalled latest version nothing, did disable all plugins and extensions still nothing. This started occurring just yesterday with no changes or updates being made. Everything works fine in Safari, so the issue is definitely within firefox. Is there a solution to this or do I have to ditch Firefox altogether? Can someone please address this issue directly rather than cutting and pasting the procedures that I have already tried?

All Replies (2)

more options

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
more options

This has no effect on the situation. The script that seems to be causing the issue is here:


Script: https://www.google.com/finance/_/js/a/b/rt=h/ver=XHF7AWf57OA.en_US./sv=1/am=!m1G0WzNYh22-SnPU/d=0:47

This issue only happens when i am logged into my google account, when I am on the site as a guest, there is no issue running the script and displaying the charts