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My emails (not all randomly) from INBOX and SENT folder automatically go to TRASH folder. I have to pull them back manually and put in respective folders.

  • 3 replies
  • 1 has this problem
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  • Last reply by Mehul

Mehul
Mehul
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I have 8 mail accounts configured in my Thunderbird account. As stated random emails from INBOX (even mails to which I have replied earlier) and SENT folders land in TRASH folder.

I have Windows 10 installed 64-bit version.

In case you need any information please feel free to write to me.

Thanks

I have 8 mail accounts configured in my Thunderbird account. As stated random emails from INBOX (even mails to which I have replied earlier) and SENT folders land in TRASH folder. I have Windows 10 installed 64-bit version. In case you need any information please feel free to write to me. Thanks

All Replies (3)

Matt
Matt
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  • Top 10 Contributor
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To diagnose problems with Thunderbird, try the following:

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

Mehul
Mehul Question owner
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There are no add-ons active on my thunderbird except Shockwave Flash 21.0.0.182

Even after disableing same it continues to act funny. Randon mails still land-up in Trash and I have to manually drag them back to correct folders.

Please advise.

Mehul
Mehul Question owner
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Will Mozilla help?