Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot open session restore

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

My firefox froze, so I had to close it on the task manager. When I reopened it, I could not open session restore and I lost all of my tabs.

My firefox froze, so I had to close it on the task manager. When I reopened it, I could not open session restore and I lost all of my tabs.

All Replies (1)

more options

Firefox uses the sessionstore.js file in the profile folder to store session data, but this file is only present when Firefox is closed. The sessionstore.js file is created from recovery.js when you close Firefox and is removed and copied to previous.js when you start Firefox to make is possible to restore the session at any time.

Backup the session files in the sessionstore-backups folder in the Firefox Profile Folder to make sure not to lose possible important session data. Do NOT close Firefox when Firefox is already running.

You can use this button to go to the current Firefox profile folder:

You will normally find these files in the sessionstore-backups folder:

previous.js (cleanBackup: copy of sessionstore.js from previous session that was loaded successfully)
recovery.js (latest version of the sessionstore written during runtime)
recovery.bak (previous version of the sessionstore written during runtime)
upgrade.js-<build_id> (backup created during an upgrade of Firefox)

You can copy a file from the sessionstore-backups folder to the main profile and rename the file to sessionstore.js to replace the current file (make a backup copy of the current sessionstore.js).

See also: