We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot create account You must meet certain age requirements to create a Firefox Account.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by PolMik

PolMik
PolMik
more options

When opening a FireFox Sinc account I accidently entered 1 in the age field and received the massage ' Cannot create account. You must meet certain age requirements to create a Firefox Account.' When I tried again to open an account i keep getting the same message. Please advise how I can now open an account.

When opening a FireFox Sinc account I accidently entered 1 in the age field and received the massage ' Cannot create account. You must meet certain age requirements to create a Firefox Account.' When I tried again to open an account i keep getting the same message. Please advise how I can now open an account.

Chosen solution

After re-starting Firefox I was then able to open an account, so problem now solved.

Read this answer in context 👍 0

All Replies (1)

PolMik
PolMik Question owner
more options

Chosen Solution

After re-starting Firefox I was then able to open an account, so problem now solved.