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  • Last reply by FredMcD

ronald.dack
ronald.dack
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When I logged into my AT&T account it takes me to my Directv account yesterday it was doing the opposite. I can't figure out why it is doing this? I have tried changing user names, passwords, devices, and have spent hours on the telephone with AT&T as well as Directv all to no resolution.

When I logged into my AT&T account it takes me to my Directv account yesterday it was doing the opposite. I can't figure out why it is doing this? I have tried changing user names, passwords, devices, and have spent hours on the telephone with AT&T as well as Directv all to no resolution.

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FredMcD
FredMcD
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ronald.dack said
yesterday it was doing the opposite.

Are you still having the problem? Anything more you can add?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}