Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

BUG? TB v91.2.1 for Win 10 - File/Attachment: What should TB do with this file?

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by sfhowes

MIkeyLV
MIkeyLV
more options

I seem to have discovered a bug when asked "What should Thunderbird do with this file?"

I have checked the "Do this automatically..."

However, it does not get added to the Preferences, Files & Attachments list. This impacts all file extension not already in the list. So TB will open a .doc in Word, but not a docx. Same with any other file not in the list. TB is not adding the extension and association to the list.

Everytime a docx comes in (or anything I've already told TB what to do, the "What should TB do...?" opens.

I seem to have discovered a bug when asked "What should Thunderbird do with this file?" I have checked the "Do this automatically..." However, it does not get added to the Preferences, Files & Attachments list. This impacts all file extension not already in the list. So TB will open a .doc in Word, but not a docx. Same with any other file not in the list. TB is not adding the extension and association to the list. Everytime a docx comes in (or anything I've already told TB what to do, the "What should TB do...?" opens.
Attached screenshots

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

See https://support.mozilla.org/en-US/questions/1353036