Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Having trouble importing address book from my old computer

  • 2 replies
  • 0 have this problem
  • 12 views
  • Last reply by bilyo41

more options

I am running Thunderbird v 102 on a Linux powered laptop. My old laptop is similar also running v. 102. I have tried to follow directions for exporting and importing my address book. There appears to be several "profiles" (named similar to: acva9su7.default ?) and I'm not sure the correct one is being selected to be exported. I have not yet been able to make export/import work. I have read that the address book data is stored in a file named abook.sqlite and that all that is needed is to copy this file to the new system. However, again, how do I know which profile to look in for this file. When searching around, I sometimes find similar file names such as "abook.v3.sqlite". I have tried copying some of those files, but I'm not sure where to put them and I have not yet found the proper place to make it work. Thanks

I am running Thunderbird v 102 on a Linux powered laptop. My old laptop is similar also running v. 102. I have tried to follow directions for exporting and importing my address book. There appears to be several "profiles" (named similar to: acva9su7.default ?) and I'm not sure the correct one is being selected to be exported. I have not yet been able to make export/import work. I have read that the address book data is stored in a file named abook.sqlite and that all that is needed is to copy this file to the new system. However, again, how do I know which profile to look in for this file. When searching around, I sometimes find similar file names such as "abook.v3.sqlite". I have tried copying some of those files, but I'm not sure where to put them and I have not yet found the proper place to make it work. Thanks

Chosen solution

Yes. I understand that the address book is contained somewhere within the profile. However. there are three different profiles on the old computer and I thought that it was maybe using the wrong one because it wasn't working. After going to Tools>Export, I tried to direct to to put the "zip" file directly onto my usb stick. That didn't work as when I did Tools>import on the new computer, I got nothing. After getting your message, I tried the same again, however this time I allowed it to create a new folder Thunderbird... and place the "zip" file there. I then moved it to the usb and then ran Tools>Import on the new computer. This time it worked. It doesn't seem like what I did the first time should have been a problem, but at least the job is done. Thanks

Read this answer in context 👍 0

All Replies (2)

more options

First, the addressbook is in the profile. If you copy profile, you also have the addressbook. On old machine, click Tools>Export to create a full profile.

On new machine, you can import it by Tools>Import.

more options

Chosen Solution

Yes. I understand that the address book is contained somewhere within the profile. However. there are three different profiles on the old computer and I thought that it was maybe using the wrong one because it wasn't working. After going to Tools>Export, I tried to direct to to put the "zip" file directly onto my usb stick. That didn't work as when I did Tools>import on the new computer, I got nothing. After getting your message, I tried the same again, however this time I allowed it to create a new folder Thunderbird... and place the "zip" file there. I then moved it to the usb and then ran Tools>Import on the new computer. This time it worked. It doesn't seem like what I did the first time should have been a problem, but at least the job is done. Thanks