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sync computer with phone

  • 2 replies
  • 10 have this problem
  • 3 views
  • Last reply by kmbaliko

kmbaliko
kmbaliko
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Hello, 

I cannot find the option that says sync and save data. Also, there's no way to scan the QR code. I follow the instructions but the sync and save data option is just not in the menu.

Thank you, Kristina

Hello, I cannot find the option that says sync and save data. Also, there's no way to scan the QR code. I follow the instructions but the sync and save data option is just not in the menu. Thank you, Kristina

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi Kristina

When you open the Settings option in the Firefox for Android menu, is there an item at the top of the list that has your email address?

kmbaliko
kmbaliko Question owner
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Hello,

No, there is only something that says Firefox Account. When you click on it there is an option to sign out, the device name, and Sync. However, when you press sync nothing happens.


Thank you for your time, KMB