Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot use firefox when vpn is on

  • 3 replies
  • 3 have this problem
  • 1446 views
  • Last reply by formod

more options

When I use a vpn with firefox (not the firefox vpn), I cannot open normally blocked websites such as twitter or youtube, and instead they open in a sort of half-loaded state (see image). I don't face this problem with other browsers. I have tried deleting and reinstalling firefox, but it doesn't seem to work. Can anyone help out?

When I use a vpn with firefox (not the firefox vpn), I cannot open normally blocked websites such as twitter or youtube, and instead they open in a sort of half-loaded state (see image). I don't face this problem with other browsers. I have tried deleting and reinstalling firefox, but it doesn't seem to work. Can anyone help out?
Attached screenshots

Chosen solution

Hi formod

Do you have any add-ons installed in Firefox?

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

Hi formod

Do you have any add-ons installed in Firefox?

more options

Dropa said

Sounds more like VPN issue then a Firefox browser issue as mentioned without VPN it works fine.

That's what I figured at first but since other browsers have no issues, surely it must be Firefox's problem right?

more options

Paul said

Hi formod Do you have any add-ons installed in Firefox?

Yes I've got quite a few, but I've had them for a while now and this problem only started today

EDIT: actually after turning off all the add-ons my VPN started working again, thanks for the help!

Modified by formod