Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla Foxfire

  • 5 replies
  • 0 have this problem
  • Last reply by James

more options

Your ads are all over my computer even in programs that are not yours. This is very intrusive and annoying. No one is going to look at these and one has to get rid of them to continue using other programs.

How do I stop these ads from coming on my computer?

[email-removed]

Your ads are all over my computer even in programs that are not yours. This is very intrusive and annoying. No one is going to look at these and one has to get rid of them to continue using other programs. How do I stop these ads from coming on my computer? [email-removed]

Modified by cor-el

All Replies (5)

more options

It would be more helpful if you show proof of the issue.

Helpful?

more options

If your claim was true then it would have been a hot topic here and elsewhere. Perhaps some screenshots of what you are seeing would better show what you are seeing.

Perhaps you Windows OS is infected by some malware https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

Also it is Firefox as Foxfire is is the bioluminescence created by some species of fungi ;)

Helpful?

more options

Hi,

Thanks for getting back to me. This is a screen shot of what I am talking about. This is in a word processing program, unrelated to firefox. If I close out this program it will continue on my AOL desktop. If I close out the ads, new ones will come on in a short time. Again this is inappropriate, and an annoyance. Whatever help you can be on this issue is appreciated. R.L. Wick [edited]

Modified by James

Helpful?

more options

Why not use Snipping tool? That screenshot is not good and when trying to zoom in things just get blurry.

Helpful?

more options

Lee Wick said

Hi, Thanks for getting back to me. This is a screen shot of what I am talking about. This is in a word processing program, unrelated to firefox. If I close out this program it will continue on my AOL desktop. If I close out the ads, new ones will come on in a short time. Again this is inappropriate, and an annoyance. Whatever help you can be on this issue is appreciated. R.L. Wick

I mean a screenshot you do in Windows and not take a picture with a cellphone. Also you should not post your email in public as nobody here or at Mozilla does direct support by phone, chat or email. https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem#w_create-a-screenshot-on-windows


If you mean those two small popups of bottom right corner in centre area then those look much like Web Push Notifications from sites you have allowed in Firefox.

https://support.mozilla.org/en-US/kb/push-notifications-firefox https://support.mozilla.org/en-US/kb/push-notifications-firefox#w_how-do-i-revoke-web-push-permissions-for-a-specific-site

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.