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after installing the 2 latest versions - drop down boxes no longer work but works in IE

  • 3 replies
  • 8 have this problem
  • 9 views
  • Last reply by cor-el

kt_simily
kt_simily
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the drop down boxes are no longer working in Firefox but works when I use IE...as in when I have to enter the exp date on my credit card if I make an online purchase. I am not sure if it is firefox or my anti-virus software - webroot

the drop down boxes are no longer working in Firefox but works when I use IE...as in when I have to enter the exp date on my credit card if I make an online purchase. I am not sure if it is firefox or my anti-virus software - webroot

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

kt_simily
kt_simily Question owner
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I tried this but still not working correctly, ant other ideas for the technology challenged?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See Tools > Options > Privacy > History: "Remember what I enter in forms and in the search bar"

See also Control whether Firefox automatically fills in forms