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I cannot find the internet options tab under the tools tab

  • 4 replies
  • 84 have this problem
  • 5 views
  • Last reply by lornapcc

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My bank is asking me to click on the internet options tab under tools to change some setting bc my transactions can't download but i do not see internet options under tools.

My bank is asking me to click on the internet options tab under tools to change some setting bc my transactions can't download but i do not see internet options under tools.

All Replies (4)

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Internet Options is not in Firefox, it's in Windows. Your bank is giving you information for IE, where Internet Options is at the bottom of the Tools menu.

Start > Settings > Control Panel - Internet Options

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See "Firefox connection settings" in Server Not Found - Troubleshoot connection problems

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Java Plug-in 1.6.0_01 for Netscape Navigator (DLL Helper)

Update the Java plugin to the latest version.

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Hi,

right click next to firefox on the top left corner and click on manu bar. Viola!

You got your tools and options.

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Thank you soooo much for the info! I have been trying to get this option for 2 weeks and almost give up.