The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

1. Go to Firefox > Help > Troubleshooting Information.
2. Click the "Reset Firefox" button.
3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Are you talking about the SafeSearch filters on the Google Search settings page?

• http://www.google.com/preferences?hl=en
• http://support.google.com/websearch/bin/answer.py?hl=en&answer=144686

Such details are stored in a cookie, so make sure that you keep such a cookie.

• Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.

Make sure that you do not run Firefox in Private Browsing mode.

• https://support.mozilla.com/kb/Private+Browsing

Try to clear the cache and the cookies from sites that cause problems if saving that choice isn't working.

"Clear the Cache":

• Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

• Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

• http://kb.mozillazine.org/Cookies
• https://support.mozilla.org/kb/Deleting+cookies

You can also check for problems caused by extensions.

• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Hi Cor-el. Forget about the cookies. I must remind you that when I go to the safe search setting (the first link you added on post) it tells me Turn on the safe search that means the only activating button is that to turn on the safe search when the safe search is already on. I think you get it wrong. Maybe you thought my problem is when I click the turn off button it doesn’t work but it’s not. there is only a turn on link and it is only in my new Firefox I tried that in IE and it’s fine. I think this is a serious problem.

Do you see the check box to turn on "√ Filter explicit results" ?

Can you attach a screenshot?

• http://en.wikipedia.org/wiki/Screenshot
• https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

Use a compressed image type like PNG or JPG to save the screenshot.

Yes and it’s exactly the same screenshot you posted.

So, nothing happens if you click that check box to toggle this setting?

The check box is not checked but the moderate safe search is on and if you must know that the check box (filter explicit result) will turn on the Strict safe search and deactivating that only turn off the strict safe search mode but there is no way to turn off the safe search mode.

The problem is not Firefox - it's Google. They have changed the safesearch options.

The way round it is to add the word 'nude' or similar to your keywords. Then you'll get taken to an 'are you sure' type option before finally showing you your results.

More on these websites:

http://thenextweb.com/google/2012/12/12/google-changes-search-image-safesearch-explicit/

http://www.webpronews.com/google-preventing-u-s-users-from-disabling-safesearch-2012-12

Sorry to answer to late because I thought nobody will ever answer again so I didn’t check the post. The serious problem is about the image search engine because I don’t have the safe search option when I am searching the web the safe search option I mean the drop down list at the top right of the page only shows when I am in the image search engine. First I thought I need to sign in to my Gmail but that doesn’t work to. Searching the web has no problem but the image search engine has the problem. And something isn’t right about your post. As I hope you read my other post I said it is like that only in Firefox and in the others like IE is fine that’s why I am confused. Updating the Firefox gave me so many new abilities but since I update it I found so many problems. I can handle it but giving some knowledge makes me happy.

I DID check with IE before posting my reply to you with the same result as Firefox ( no 'safesearch off').

However, I've just checked again and all is ok with both browsers. Google must have fixed whatever it was they were doing.