Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Cannot read old emails - subject visible but not content - but search finds segments of content - suspect problem during compaction? Can content be recovered?

more options

Older emails are no longer readable. The subject header is there, but email content is blank (white). Interestingly, if I search for a keyword it will find the keyword within 'blank' messages, suggesting that the data is still there, just hidden in some way.

Is there any way of recovering the message text and associated attachments?

Older emails are no longer readable. The subject header is there, but email content is blank (white). Interestingly, if I search for a keyword it will find the keyword within 'blank' messages, suggesting that the data is still there, just hidden in some way. Is there any way of recovering the message text and associated attachments?

모든 댓글 (2)

more options

This is a symptom of folder corruption. You can right click the folder and select Properties, then Repair Folder. I doubt you get all, if any of the messages back.

Read this about maintaining your email folders to help prevent this in the future.

http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

more options

Repairing the folder immediately removed all trace of the 'blank' emails - not the effect I was looking for.....!

Fortunately I had an inkling this might happen so I backed up the inbox folder before applying the fix, so if anyone comes up with a way of recovering the data I could hopefully still apply it.

Thanks anyway Airmail - I appreciate you taking time to respond.