We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Have sync code, reformatted, where do I put it?

  • 3 답장
  • 2 이 문제를 만남
  • 36 보기
  • 최종 답변자: cor-el

more options

I was unaware of Sync migrating to an account based system before I reformatted my system. I saved my sync code but now I have nowhere to input the code. Another thread here suggested using an older version of FF (29.0.1) as that was before the update, but in the options menu under Sync, there is still no option to input the code. On the Sync options page there is only Create Account, Sign In, and "Using an older version of Sync?" which brings me to a support article that does not help.

I was unaware of Sync migrating to an account based system before I reformatted my system. I saved my sync code but now I have nowhere to input the code. Another thread here suggested using an older version of FF (29.0.1) as that was before the update, but in the options menu under Sync, there is still no option to input the code. On the Sync options page there is only Create Account, Sign In, and "Using an older version of Sync?" which brings me to a support article that does not help.

모든 댓글 (3)

more options

The new Sync version used in current Firefox releases is completely different than the version that was previously used. You enter the name and password of the Firefox account on each computer to connect to the Sync account. With the new Sync version used in current Firefox releases you enter the name and password of the Firefox account on each computer to connect to the Sync account.

more options

So it is not possible for me to use my sync code and recover my data?

more options

Firefox 29 and later versions use a new Sync version that use a Firefox account and only require to enter the name and password and you no longer need to enter a Sync (recovery) key (the Sync key is automatically generated from the password of the Firefox account).

The new Sync version used in current Firefox releases is completely different than the version that was previously used. You need a Firefox 28 version to connect to an old Sync account that used the Sync key if you need to recover data from the Sync server.

You can update to the current Firefox 36 release after you have retrieved your data.