We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Can only use Firefox one time after restarting my Mac, then it won't come on.

  • 7 답장
  • 2 이 문제를 만남
  • 15 보기
  • 최종 답변자: FredMcD

more options

After restart or total shutdown followed by turning on, I can get one use of Firefox. Once I close out of it, I can not re-engage into it. I checked and updated Firefox, no help. I currently run Yosemite on my Mac.

After restart or total shutdown followed by turning on, I can get one use of Firefox. Once I close out of it, I can not re-engage into it. I checked and updated Firefox, no help. I currently run Yosemite on my Mac.

선택된 해결법

I tried a Force Quit on Firefox. Noticed the little dot under the Firefox icon disappeared. So I then clicked on the Firefox icon and it jumped up and down. Viola! I can now engage Firefox without restarting my computer. So does that mean Firefox was not quitting on its own? And why did that start all of a sudden. Inquiring minds. So with this I seem to be okay once again. How bizarre.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (7)

more options

The problem may be that Firefox did not close properly.

Do you get any kind of error message?

http://kb.mozillazine.org/Issues_with_Firefox

http://kb.mozillazine.org/Firefox.exe_always_open

more options

I do not get any error messages. I ran Sophos virus scan on my entire computer with no viruses detected. I do not play online games, I do not open attachments from emails I did not initiate. I can get Safari to load every time; I do not like Safari, which is why I use Firefox.

more options

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

more options

See if anything here can help;

http://www.bing.com/search?q=firefox+not+close

more options

Did you check in the activity (process) monitor if Firefox isn't running?


글쓴이 cor-el 수정일시

more options

선택된 해결법

I tried a Force Quit on Firefox. Noticed the little dot under the Firefox icon disappeared. So I then clicked on the Firefox icon and it jumped up and down. Viola! I can now engage Firefox without restarting my computer. So does that mean Firefox was not quitting on its own? And why did that start all of a sudden. Inquiring minds. So with this I seem to be okay once again. How bizarre.

more options

Do you what that dot was for? Where it came from?

If it should come back, try to take a snap shot. Safe Surfing.