I can't restore my bookmarks.
I changed my computer and I installed the Firefox new. So my bookmarks is gone. I have a bookmark backup file. So I tried, but I can't restore them. When I try to restore them, I got a message "unable to process the backup file". How can I restore my bookmarks?
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Take care. If you are getting that message it is probably whilst trying to Restore Firefpx .json or .jsonlz4 files and they will overwrite whatever you have now.
- Please ALWAYS manually backup your bookmarks before attempting any restore.
- Note also that the Restores overwrite. The HTML imports only tag on to existing listings
Do you still have the old computer ? And is is working with a working Firefox installed ? Do you have the original Hard Disk drive or a backup image of that ? Are you trying to use Firefox Sync ??
Where did you get this backup file from and how did you try to restore it ?
What instructions were you following ?
Is the bookmark backup file from the old computer ?
What version of Firefox was that is it an up to date Firefox 39 ?
Do you remember when approximately that computer and Firefox was last used ?
See also
You can check for problems with the places.sqlite database file in the Firefox profile folder.
- http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
- https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
- Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/