Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Can't play videos in Twitter

more options

Videos on Twitter don't play, "The message This browser does not support video playback." appears on the center of a screenshot of the video. Twitter Videos play normally on Chrome. YouTube videos play normally on Firefox.

I have the latest version of Firefox and all the plugins are up to date (Java, Flash Player etc). I have experimented changing Hardware Acceleration Where Available box, the media.windows-media-foundation.enabled attribute, clearing the caches, opening in safe mode, nothing makes the videos play.


Is there anyone who has had the same problem and managed to solve it. Thank you.

Videos on Twitter don't play, "The message This browser does not support video playback." appears on the center of a screenshot of the video. Twitter Videos play normally on Chrome. YouTube videos play normally on Firefox. I have the latest version of Firefox and all the plugins are up to date (Java, Flash Player etc). I have experimented changing Hardware Acceleration Where Available box, the media.windows-media-foundation.enabled attribute, clearing the caches, opening in safe mode, nothing makes the videos play. Is there anyone who has had the same problem and managed to solve it. Thank you.

모든 댓글 (20)

more options

So why does it work using Chrome?

more options

menothappy said

So why does it work using Chrome?

Hi menothappy, are you running Windows XP? Some sites do not seem to "fail over" or "fail back" to Flash correctly in Firefox on operating systems where Firefox cannot decode MPEG video, such as XP.

Chrome doesn't have the same patent restrictions as Firefox, so it can decode MPEG video on XP and avoid the "fail over" problem.

more options

jscher2000 said

menothappy said
So why does it work using Chrome?

Hi menothappy, are you running Windows XP? Some sites do not seem to "fail over" or "fail back" to Flash correctly in Firefox on operating systems where Firefox cannot decode MPEG video, such as XP.

Chrome doesn't have the same patent restrictions as Firefox, so it can decode MPEG video on XP and avoid the "fail over" problem.

Its the same "patent" issues on chrome (or any other browser use) - Firefox just chooses not to deal with it at the expense of many users.

this will become MUCH more important and a MUST HAVE as Chrome EOls its browser for WinXP holdouts (or for those like me with no proper update options).

Sorry but patents is a lame excuse these days.. just add it or at the bare minimum support for linking to and using user-installed codecs.

more options

PPNSteve said

Sorry but patents is a lame excuse these days.. just add it or at the bare minimum support for linking to and using user-installed codecs.

Hi PPNSteve, it's not just about raising the money to buy a patent license, it's about fulfilling Mozilla's mission and keeping Firefox open source.

If you think there is a solution that has been overlooked, you could ask about it on this list: https://lists.mozilla.org/listinfo/dev-media

more options

Hey jscher2000, thanks for the reply. Most end users could care less about that open source madness, we just want a product that works.

mailing lists.. so 90's I'll pass.. on that, thanks.

more options

FWIW on my Ubuntu 14.04.3 Linux box with FF V44 Twitter videos work just fine.

글쓴이 capot1948 수정일시

more options

MAJOR UPDATE: The Greasemonkey script which bypassed the error no longer works. I am using Windows XP SP3. If anyone has any problems viewing videos on Twitter, post here with the following info:

1. If you installed the workaround script, and you get the error message "SORRY. Cannot read video source tag." 2. If you have Windows XP SP3 installed

more options

Hi no1wammy, I think you're talking about my script. Can you give me a link to the tweet where it isn't working? That will speed up fixing the problem since lots of videos on Twitter are from YouTube and those don't have the problem.

more options

This is strange. The script is mysteriously working again.

But just in case: https://twitter.com/BleacherReport/status/701190876224065537

more options

Hi no1wammy, it's possible that with "endless scrolling" the script lost track of the video location until you reloaded the page. If you notice other problems, let me know.

(I realize that embedded Vines do not work at all... probably another script will be needed for those.)

more options

Jscher, the problem has returned. Here is a fresher link:

https://twitter.com/warriors/status/704422238934556672

I am also including a screenshot just to show you what it looks like.

more options

Hi no1wammy, that one's embedded from twitter.com instead of amp.twimg.com, so I added a second include to the script: https://greasyfork.org/en/scripts/12427-twitter-html5-video-error-to-link

more options

jscher2000 said

Hi no1wammy, that one's embedded from twitter.com instead of amp.twimg.com, so I added a second include to the script: https://greasyfork.org/en/scripts/12427-twitter-html5-video-error-to-link

Thanks jscher for all your supposrt and effort. This made it work again. I wonder if Firefox will do anything about this issue.

more options

Firefox is the third name of this web browser since version 0.8 as it is Mozilla that makes it. Mozilla is not likely going to do much for a Windows OS like XP that has been EOL since April 2014.

more options

True, wasn't much more functional before April '14 though, was it. But I guess I'm the only one using xp on my laptop anymore. I could either throw away all those very functional programs that I've bought over the years that don't work with the new os's or try using Chrome or Opera. Not really much of a choice, is it.

more options

Hi offshade, I think Mozilla has looked for an open source alternative for decoding MP4/H.264 but presumably has not found a good one yet.

more options

So offshade and I are the only 2 Firefox users who also cannot afford to get into a newer Windows version. It's almost like Microsoft is paying Mozilla managements salary.

more options

Hi menothappy, I think a lot of people are sticking with XP on older hardware. But casting aspersions on Mozilla doesn't help anyone. Mozilla is a not-for-profit organization that already is stretched thin trying to keep up with a rapidly changing environment. I suspect your efforts are best directed toward recruiting someone to develop an add-on solution. Maybe one of the many developers who publish video downloaders -- they are intimately familiar with how video works in Firefox -- can do it?

more options

menothappy said

So offshade and I are the only 2 Firefox users who also cannot afford to get into a newer Windows version. It's almost like Microsoft is paying Mozilla managements salary.

At least Mozilla still supports Firefox on the old EOL Windows XP (April 8, 2014) and Vista (eol April 11, 2017) and Mac OSX 10.6 and newer and 32-bit Linux users.

Google is dropping support for WinXP, Vista, and Mac OSX 10.6/10.7/10.8, and 32-bit Linux as of April 2016. Chrome on those OS's will no longer receive updates and security fixes.

https://productforums.google.com/forum/#!topic/chrome/wrMB9YbD5vk

글쓴이 James 수정일시

more options

jscher, the script no longer works. Twitter may have revised the handling of GIF images. Have a demo look here: https://twitter.com/CBSSportsNBA/status/705457283988332548

(I have yet to look at if whether videos are affected)

  1. 1
  2. 2
  3. 3