Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I transfered my files to a new computer and I am trying to sync up my old bookmarks since the old computer is wiped. Help!

more options

I backed up my bookmarks and the files were turned into shortcuts that I can not access. I am trying to get to my old bookmarks through sync to restore them onto the new computer. Is there any way to access them?

I backed up my bookmarks and the files were turned into shortcuts that I can not access. I am trying to get to my old bookmarks through sync to restore them onto the new computer. Is there any way to access them?

모든 댓글 (1)

more options

Hi Shannon, had you previously created a Firefox account and used Sync to back up your data to that account? You should be able to connect your new Firefox to account using the steps in this article: How do I set up Sync on my computer? (second section, "Connect additional devices to Sync")

The individual files you mentioned might be Windows Favorites. If you copy them into the new Windows Favorites folder and check them using Internet Explorer, do they seem to contain your Firefox bookmarks? If so, Firefox can import your Windows Favorites (usually). Please see: Import Bookmarks and other data from Microsoft Edge.