We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Thunderbird crashes and...

  • 4 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: griffioen

griffioen
griffioen
more options

... and after I "force quit" the program my local folders are filled with emails that already have been downloaded, so plenty of duplicates!!

How can I prevent crashes; prevent emails being downloaded again and how can I get rid of duplicate emails?

I use an 27" iMac with OSX 10.11.2 and Thunderbird 38.5.1.

regards

... and after I "force quit" the program my local folders are filled with emails that already have been downloaded, so plenty of duplicates!! How can I prevent crashes; prevent emails being downloaded again and how can I get rid of duplicate emails? I use an 27" iMac with OSX 10.11.2 and Thunderbird 38.5.1. regards

모든 댓글 (4)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please post your crash report ID here. see https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

griffioen
griffioen 질문자
more options

It wasn't a crash as such. Thunderbird generated a message saying it couldn't login to my mail account although I received and replied messages all the time shortly before. Then came this blue spinning wheel for some minutes. Thunderbird became unresponsive and when I force quitted the program I saw lots of duplicates in the in boxes.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

do you have an anti virus program?

griffioen
griffioen 질문자
more options

No, I don't use an anti virus program.