Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

After updating Thunderbird to 60.8.0 (32-bit), I can no longer log in to my primary Gmail account, using either my old password or a new one. How can I fix?

  • 3 답장
  • 2 이 문제를 만남
  • 4 보기
  • 최종 답변자: uhbc300

more options

I use Thunderbird for 3 Gmail accounts. After I updated to 60.8.0 a few days ago, I cannot log in to the primary account. The error message reads "Login to server imap.googlemail.com with username uhbc300@gmail.com failed." However, the other 2 accounts can still log in just as before. And I can log in to the "uhbc300" account without problems when I connect to gmail through a browser ( I think that's called "webmail"). Apparently, Thunderbird is no longer presenting a recognizable password to the gmail server for one account, but it still works correctly for the other two accounts. It doesn't look like a problem with the gmail server, and I don't know what to fix or change in Thunderbird. I might just have to quit using Thunderbird, and get a different email client. I will appreciate any advice. I am a retired systems engineer, system administrator, programmer/analyst, etc.

I use Thunderbird for 3 Gmail accounts. After I updated to 60.8.0 a few days ago, I cannot log in to the primary account. The error message reads "Login to server imap.googlemail.com with username uhbc300@gmail.com failed." However, the other 2 accounts can still log in just as before. And I can log in to the "uhbc300" account without problems when I connect to gmail through a browser ( I think that's called "webmail"). Apparently, Thunderbird is no longer presenting a recognizable password to the gmail server for one account, but it still works correctly for the other two accounts. It doesn't look like a problem with the gmail server, and I don't know what to fix or change in Thunderbird. I might just have to quit using Thunderbird, and get a different email client. I will appreciate any advice. I am a retired systems engineer, system administrator, programmer/analyst, etc.

선택된 해결법

Gmail imap accounts can connect to server using Authentication Method :OAuth2. This is the method gmail likes you use. Are you using 'OAuth2' or 'Normal Password' for incoming and outgoing server? See images below as guide.

If you are using 'Normal Password' in the 'Authentication Method', then gmail has a habit of occassionally deciding to deliberately block you. This problem is common place. You would need to logon to webmail account and set the option to use 'Less secure apps'. Then restart Thunderbird. Gmail claim it is a less secure method, but it isn't providing you use a good password of various letters and numbers etc. https://support.google.com/accounts/answer/6010255?hl=en

Alternatively, you can modify the Authentication Method to 'OAuth2', click on all 'OK's, then restart Thunderbird. You are less likely to have gmail deliberately blocking you using OAuth2. Gmail will redirect you to a browser and ask you to logon to confirm you really are you. Then a token is added to the saved passwords in Thunderbird and from then onwards the token is used instead of Normal Pasword.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (3)

more options

선택된 해결법

Gmail imap accounts can connect to server using Authentication Method :OAuth2. This is the method gmail likes you use. Are you using 'OAuth2' or 'Normal Password' for incoming and outgoing server? See images below as guide.

If you are using 'Normal Password' in the 'Authentication Method', then gmail has a habit of occassionally deciding to deliberately block you. This problem is common place. You would need to logon to webmail account and set the option to use 'Less secure apps'. Then restart Thunderbird. Gmail claim it is a less secure method, but it isn't providing you use a good password of various letters and numbers etc. https://support.google.com/accounts/answer/6010255?hl=en

Alternatively, you can modify the Authentication Method to 'OAuth2', click on all 'OK's, then restart Thunderbird. You are less likely to have gmail deliberately blocking you using OAuth2. Gmail will redirect you to a browser and ask you to logon to confirm you really are you. Then a token is added to the saved passwords in Thunderbird and from then onwards the token is used instead of Normal Pasword.

글쓴이 Toad-Hall 수정일시

more options

I notice you are using eg: imap.googlemail.com

I use imap.gmail.com and smtp.gmail.com as per previous images show. You could try changing the server name if there is still a problem. See gmail imap settings here: https://support.google.com/mail/answer/7126229?hl=en-GB

more options

I had to search for a while in my webmail GMail account to find where I could change the "less secure apps" setting, but when I managed to set it to allow "less secure apps", and then re-started Thunderbird, all my most recent mail in the problem account immediately down-loaded. Many thanks. I found it to be most helpful that you commented that this problem of Gmail arbitrarily blocking account access from Thunderbird is a common occurrence. This helped me to get on the right track and work on the problem as a Gmail issue, and stop worrying that it had something to do with the Thunderbird version update. I guess I'm not surprised that Google chooses to regard Thunderbird (and Apple "Mail" and Microsoft Outlook) as "less secure"--it appears that they expect a user to connect via a web browser, rather than an "old-fashioned" email client running on a desktop system. Meanwhile, I've wasted way too much time on this problem, which should never have happened to begin with. Thanks again, you've saved me a lot of frustration.