Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Can't locate an email folder. A Thunderbird search shows the messages and its folder, but I can't locate the actual folder.

  • 2 답장
  • 1 이 문제를 만남
  • 10 보기
  • 최종 답변자: Scott

more options

I have many folders organized in Thunderbird that I use AOK. Yet, For example when I search for "Netflix", I get a list of several emails that indicates they are Netflix, and if I click on one it indicates its location is "Netflix". However, when looking under all the folders and subfolders displayed on the left side of my Thunderbird UI, I cannot find the "Netflix" subfolder. Is there a way of getting the subfolder tree displayed so that I can find where the message actually is without having to use the search function for it. Thanks for your help.

I have many folders organized in Thunderbird that I use AOK. Yet, For example when I search for "Netflix", I get a list of several emails that indicates they are Netflix, and if I click on one it indicates its location is "Netflix". However, when looking under all the folders and subfolders displayed on the left side of my Thunderbird UI, I cannot find the "Netflix" subfolder. Is there a way of getting the subfolder tree displayed so that I can find where the message actually is without having to use the search function for it. Thanks for your help.

선택된 해결법

Hi Having found the message, you can right click on it and choose open message in containing folder. That should open the message and expand the folder list on the left to show where it is. Please report back the result.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (2)

more options

선택된 해결법

Hi Having found the message, you can right click on it and choose open message in containing folder. That should open the message and expand the folder list on the left to show where it is. Please report back the result.

more options

Yes! Using "Open Message in Containing Folder" expanded the folder list and I found the subfolder. Apparently, I had "misplaced it" a while ago ... probably a "dragging" to relocate mistake that I hadn't noticed.

Your help was a life saver. I found other "lost" subfolders that were organized with the one I just found.

Thanks much!