Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox refresh

  • 5 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: FredMcD

more options

I refreshed my firefox (as recommened ). I have now lost all my passwords and "restore previous history" .. I have managed to log in to Firefox but can't retrieve my passwords other than re-registering with my various accounts. How can I get back to my previous version of Firefox which was what I used for years with no problems.

I refreshed my firefox (as recommened ). I have now lost all my passwords and "restore previous history" .. I have managed to log in to Firefox but can't retrieve my passwords other than re-registering with my various accounts. How can I get back to my previous version of Firefox which was what I used for years with no problems.

모든 댓글 (5)

more options

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

more options

Hello and thanks for the response. As this is very complicated for a non tech-head like me. I'm gonna try a basic log-in to Firefox and try and retrieve/see if my passwords have been saved anywhere in the system. Last time I looked they were not there! I did try the links you sent but too complicated for me. I couldn't see a "old firefox" folder on desktop. I do regret now having refreshed Firefox. Again thanks for your help and time.

more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

more options

Hi, I've tried that, it's good that, alas, I wouldn't know what to do with it. It is showing three profiles Default. Default-Release Default-Release-1 In the meanwhile my Firefox seems back to normal (with new layout) I now have ELEVEN firefox processes (showing in Taskmaster) However I have my bookmarks etc; back, so something worked somewhere! I am sorry if I have wasted your time.Thank you, it's been an interesting exercise in the Tech side workings.

more options

More than one process is normal for the current Firefox. http://www.ghacks.net/2016/07/22/multi-process-firefox/

Multi-process Firefox is codenamed "e10s". https://wiki.mozilla.org/Firefox/multiprocess