Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Why can't I update to 3.6.4?

  • 6 답장
  • 55 이 문제를 만남
  • 12 보기
  • 최종 답변자: trolipotlo

more options

Why can't I update to 3.6.4 ????

I tried updating to 3.6.4. It says "The partial Update could not be applied. Firefox will try again by downloading a complete Update." When I click Next >, it downloaded once more the update but again it failed to install.

This happened

Not sure how often

== I tried updating to 3.6.4.

Why can't I update to 3.6.4 ???? I tried updating to 3.6.4. It says "The partial Update could not be applied. Firefox will try again by downloading a complete Update." When I click Next >, it downloaded once more the update but again it failed to install. == This happened == Not sure how often == I tried updating to 3.6.4.

선택된 해결법

Did you find files in the above mentioned folder?

If the above didn't help then do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You can skip the step to create a new profile, that is not necessary for this issue. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (6)

more options

Popup says "The update could not be installed. Plesae make sure there are no other copies of Firefox running on your computer, then restart Firefox to try again." I hit "okay". I get a pop up that says "Firefox is installing your updates and will start in a moment". Then that disappears, and the first popup reappears. This is an endless loop. There is nothing called Firefox in the list of processes from tskmgr.

more options

Same problem. Partial update only...won't download full update. Total fail. Come on wtf?!!!

more options

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Remove the files in the updates and updates\0 folder:

XP: C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates %USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates C:\Program Files\Mozilla Firefox\updates ..... Vista/Windows7: C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates %LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates C:\Users\<user>\AppData\Local\VirtualStore\Program Files\Mozilla Firefox\updates

more options

I tried co-rel's suggestion but it DID NOT solve my problem...

more options

선택된 해결법

Did you find files in the above mentioned folder?

If the above didn't help then do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You can skip the step to create a new profile, that is not necessary for this issue. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

more options

I had the same problem, the log showed that the installer could not remove js3250.dll. Process Explorer found this dll owned by the plugin-container.exe. I killed this process and voila, it was working.

Maybe the installer should kill all the firefox-dependent processes...

Environment: Windows 7, admin rights.