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0c48e5a8-05bc-4d42-94d1-fa6d42100723 is the report ID and the signature is MultiByteToWideChar. Why does it crash constantly?

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Firefox keeps crashing when I access certain pages or try to do things in fantasy sports leagues. It started about two weeks ago.

Crash ID(s)

0c48e5a8-05bc-4d42-94d1-fa6d42100723

Firefox keeps crashing when I access certain pages or try to do things in fantasy sports leagues. It started about two weeks ago. == Crash ID(s) == 0c48e5a8-05bc-4d42-94d1-fa6d42100723

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http://crash-stats.mozilla.com/report/index/0c48e5a8-05bc-4d42-94d1-fa6d42100723 Under Related bugs OPEN 530524 NEW idmmzcc.dll Crash @ MultiByteToWideChar

It looks like that problem is caused by a file named idmmzcc.dll, which is related to the Internet Download Manager program.

Are you using that program on that PC?

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I searched for both Internet Download Manager and idmmzcc.dll and neither came up.

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This morning, Firefox crashed when I tried to go from one page to another in ESPN. It then took me to this page.