We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Why won't Firefox download onto my laptop?

  • 4 답장
  • 4 이 문제를 만남
  • 2 보기
  • 최종 답변자: mclaugh59

more options

After I run the Firefox download a dialogue box comes up asking me to choose either 'administrator' or the PC with my name. After I click on PC-Moira, the box goes away, and that's it. Nothing else happens. I would love to use Firefox and get rid of Explorer and Google Chrome, but until I can download it, I'm stuck. Hope you can help. Moira McLaughlin

After I run the Firefox download a dialogue box comes up asking me to choose either 'administrator' or the PC with my name. After I click on PC-Moira, the box goes away, and that's it. Nothing else happens. I would love to use Firefox and get rid of Explorer and Google Chrome, but until I can download it, I'm stuck. Hope you can help. Moira McLaughlin

모든 댓글 (4)

more options

hello, does the installation start when you right-click the setup.exe-file & choose run as administrator?

more options

when i click on administrator, the box just disappears.

more options

the Firefox Wizard never opens.

more options

sorry, i just tried again and when i click on ok for administrator, i get a box that says "login failure: user account restriction". When I click on PC-Moira, the box disappears and nothing else ever happens. However, I was able to download Firefox onto my small Acer computer.