Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Wundermap doesn't show legends and tools on my Mozilla but does on Explorer?

more options

When I load Wundermap from Weather Underground in my Mozilla I can't find the legends or tools menu windows. Works fine if I use internet Explorer, everything is there in IE? The old Wundermap classic loads fine but is no longer supporter. Of course the Wundermap folks don't have a link where you can ask them a question.....

When I load Wundermap from Weather Underground in my Mozilla I can't find the legends or tools menu windows. Works fine if I use internet Explorer, everything is there in IE? The old Wundermap classic loads fine but is no longer supporter. Of course the Wundermap folks don't have a link where you can ask them a question.....

모든 댓글 (3)

more options

Is this still a problem for you? Nothing really sticks out at me as a specific issue on that page, so here are some standard things to try.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?


Try the page in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

more options

By the way, this is what I see this evening, also on Windows 7 64-bit. One difference I see between our configurations is that I have disabled hardware acceleration of graphics to work around graphics card drive incompatibilities. Safe Mode will do that automatically, so if you get a good display in Safe Mode, you could try disabling it in the Options before returning to regular mode.

orange Firefox button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

This will take effect after you exit and restart Firefox.

Edit: image size too large. Will shrink and repost.

글쓴이 jscher2000 - Support Volunteer 수정일시