Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

YouTube doesn't load videos over WiFi, OR my mobile data plan

more options

Galaxy Note 3. Firefox is up to date. Real Player isn't installed.

YouTube won't play videos. Alls I get when I click on the play button, is a black screen.

I attempted to update flash, but Adobe says that Flash is not available for my Android device.?

When searching for 'flash' or 'flash player' via Mozilla Add-ons, there are no results.

How to fix? Thanks

Galaxy Note 3. Firefox is up to date. Real Player isn't installed. YouTube won't play videos. Alls I get when I click on the play button, is a black screen. I attempted to update flash, but Adobe says that Flash is not available for my Android device.? When searching for 'flash' or 'flash player' via Mozilla Add-ons, there are no results. How to fix? Thanks

글쓴이 silent_bob_2002 수정일시

선택된 해결법

YouTube videos should open the YouTube app, if you are talking about youtube.com

문맥에 따라 이 답변을 읽어주세요 👍 2

모든 댓글 (4)

more options

Hello silent_bob_2002,

Thanks for posting your problem to the Mozilla Forums.

Your problem is in regards to YouTube videos not loading using Firefox Android. You have not told me if you receive any error messages, or if there is still sound that plays without video.

Can you please follow this link https://www.youtube.com/html5 and enable YouTube HTML5 Beta and try and watch a video again to see if this solves your issue.

If this doesn't help, please post back and I can attempt to assist you further.

Mattlem

more options

No sound plays. No error messages either. Just a black screen once I hit the play button.

Update: The videos play fine if I load the desktop version of YouTube .

글쓴이 silent_bob_2002 수정일시

more options

선택된 해결법

YouTube videos should open the YouTube app, if you are talking about youtube.com

more options

Ah, that makes sense. . I disabled the YouTube app when I got the phone. That also explains why the desktop version works fine. YouTube seems to have saved the setting to load the desktop view by default, so all is well here. Thank you for your comments.