Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Nightly doesnt recognize my account although I input all the information properly?

  • 4 답장
  • 4 이 문제를 만남
  • 1 보기
  • 최종 답변자: Luong Vo

more options

I signed in with firefox account to use the new sync version on Firefox Nightly, but it didnt recognize it. I have checked 10 times, no wrong password, no wrong email. I was still able to sign in with that account on my computer ( with Firefox Nightly too) but on my android phone it kept saying "invalid email or password" Still cant figure out why. Please help

I signed in with firefox account to use the new sync version on Firefox Nightly, but it didnt recognize it. I have checked 10 times, no wrong password, no wrong email. I was still able to sign in with that account on my computer ( with Firefox Nightly too) but on my android phone it kept saying "invalid email or password" Still cant figure out why. Please help

모든 댓글 (4)

more options

[email address deleted since we don't want to expose personally identifying information]

글쓴이 Roland Tanglao 수정일시

more options

your email for what ???

more options

Hi vo.tran.thanh.luong

Please provide more information so we can actually help you :-) :

Namely:

1. What operating system are you running on your desktop computer (Mac OS X 10.9, 10,8, Windows 8? Ubuntu 15 etc)

2. What Android tablet or phone are using? what is the version of Android you are using (4.4 KitKat, 4.1 Jelybean, 4.2 jellybean, ICS etc)

I woudl suggest:

A) Trying today's (Wednesday 19 March 2014) nightly on both Android and your desktop

B) If that doesn't work try Firefox 29 Beta when it is releaed tomorrow Thursday March 20, 2014

Hope that helps!

If it doesn't, we might have to file a bug in our bug system at bugzilla.mozilla.org

more options

Samsung galaxy S3 android 4.1.2 31.0a1 (2014-03-19) Hp G72-261 windows 8 enterprise Nightly 31.0a1 (2014-03-19) the desktop version recognized the Firefox sync account very well but on mobile , I still cannot sign in. I m very sure my password and everything is correct ( I can give proof if you find somewhere secret for us to share).