Search doesn't do its job very well. Misses a lot of emails, including the most recent ones

Just what the subject line says. Go looking for something and Search doesn't find it. Even after I remember the email and find it, Search does not find it. Why is this… (ebele ya kotanga)

Just what the subject line says. Go looking for something and Search doesn't find it. Even after I remember the email and find it, Search does not find it.

Why is this? It is un-usable, actually as it happens all the time.

For instance, putting in a company name like "walmart.com" will find some but not all the emails with walmart.com and certainly not the most recent ones specifically with a person's name.

Asked by Lokimeister mikolo 6 mileki

Last reply by Matt bangonga 9 eleki

Thunderbird crashes ~30 seconds after startup

I can start Thunderbird but it always crashes very shortly after startup (within about 30 seconds). Here is a crash report: bp-e6e2f348-5338-458f-a03e-c03b70241224 I ha… (ebele ya kotanga)

I can start Thunderbird but it always crashes very shortly after startup (within about 30 seconds). Here is a crash report:

bp-e6e2f348-5338-458f-a03e-c03b70241224

I have started TB in safe mode, started Windows in safe mode, reinstalled, tried clearing startup cache. Nothing is working. Thanks for your help,

Asked by jhanderson206 bangonga 12 eleki

Last reply by Matt bangonga 9 eleki

click twice

why do l have to click on inbox message twice so that it can open the message , this happens intermittently l have to go back and forth to mail address and then back to … (ebele ya kotanga)

why do l have to click on inbox message twice so that it can open the message , this happens intermittently l have to go back and forth to mail address and then back to inbox message a couple of time before it can open inbox message

Asked by withoutprejustice bangonga 11 eleki

Last reply by Matt bangonga 9 eleki

when i get an attached file, thunderbird no longer opens it

i'm using: Thunderbird 128.5.2esr (64-bit) Kubuntu 24.04 KDE Plasma 5.115.0 Qt 5.15.13 when i get attached files, like .jpg, .png, or .pdf, i can see that the message h… (ebele ya kotanga)

i'm using:

Thunderbird 128.5.2esr (64-bit) Kubuntu 24.04 KDE Plasma 5.115.0 Qt 5.15.13

when i get attached files, like .jpg, .png, or .pdf, i can see that the message has an attached file, but thunderbird no longer opens those files, or knows how to make other applications, like okular, gwenview, or inkscape open them. this USED TO BE a standard feature.

1. receive an attached file: FILE-NAME.pdf

at the bottom of the window is a bar that says "1 attachment: FILE-NAME.pdf 3.8 kB"

2. click on FILE-NAME.pdf

EXPECTED RESULT: FILE-NAME.pdf opens in okular

ACTUAL RESULT: nothing

3. alternate-click on FILE-NAME.pdf and choose "Open" from the context menu

EXPECTED RESULT: FILE-NAME.pdf opens in okular

ACTUAL RESULT: nothing

4. alternate-click on FILE-NAME.pdf and choose "Save as..." from the context menu, and save the file somewhere obvious.

5. navigate to somewhere obvious, and open the file

RESULT: FILE-NAME.pdf opens

i looked at "Settings -> General -> Files & Attachments" and confirmed that "Portable Document Format (PDF)" is set to "Use okular". i also deleted, and re-added "Portable Document Format (PDF)" from "Settings -> General -> Files & Attachments" with no change in the above reported behaviour.

Asked by Guido Super DeLuxe mikolo 3 mileki

Last reply by Matt bangonga 9 eleki

how to show more emails

Thunderbird just changed the number of emails that show when I open my comcast email account. Before, it was at least 5 displayed. Now it is 3 with an enlarged area for t… (ebele ya kotanga)

Thunderbird just changed the number of emails that show when I open my comcast email account. Before, it was at least 5 displayed. Now it is 3 with an enlarged area for the email info. I find this very inconvenient to be able to see only 3 emails. I don't need the larger area for the email text. I can open the email and see it. Is there a way I can adjust this? Thank you, Sally

Asked by sbedit bangonga 11 eleki

Last reply by Rick bangonga 11 eleki

OPENING ATTACHED IMAGES

Dear Thunderbird: I have used Thunderbird for years. I click on Attach to add images to my email. To check the attachments, I would double click on each one and it wou… (ebele ya kotanga)

Dear Thunderbird:

I have used Thunderbird for years. I click on Attach to add images to my email. To check the attachments, I would double click on each one and it would open in my Microsoft Photo Viewer for Windows. However, now instead of opening the image, I get Adobe Acrobat Reader Home page and no image.

Has something changed in Thunderbird ? Or is there a simple setting I can change with your coaching ?

Thank you for your help.

Pip Spaull

Asked by spaull mokolo 1 moleki

Last reply by Matt bangonga 13 eleki

Constant Thunderbird crashes

After months of constant Thunderbird crashes and hundreds of crash reports, and as many attempts at trying to resolve the issue but without any resolution, I am now getti… (ebele ya kotanga)

After months of constant Thunderbird crashes and hundreds of crash reports, and as many attempts at trying to resolve the issue but without any resolution, I am now getting the following message when Thunderbird crashes:

Thunderbird had a problem and crashed. Unfortunately the crash reporter is unable to submit a report for this crash.

Details: Expected value at line 1 column 1

I have version 128.5.2esr installed, but the issues started well before this version you can see the information in the crash reports if you want to look at them. I have tried Troubleshooting Mode, and can confirm the issue persists. I have also noticed that the one IMAP account I have attempts to redownload all messages from the mail server - it never completes because Thunderbird always crashes first. Aside from the obvious request for troubleshooting suggestions on the primary crash issue, I have three additional questions:

1. Is there a way for me to isolate that IMAP account, in another profile or such, to see if that account or server is contributing to the issue?

2. How is the crash report interpreted - i.e. where do I look to see the actual cause of the crash? In the "Details" tab the CRASH REASON and CRASH ADDRESS are not very informative to the average user.

3. What is the best way to provide a list of crash reports - I've had nearly 30 over the past few days, and - literally - hundreds since the issue began in October (which did not appear to coincide with anything in particular - e.g. new hardware or software, or TB update. Is is acceptable to post a list in the body of this thread, or as a txt document, or .... ?

BTW, running this on a Windows 10 22H2 machine, i9-14900KS, 32Gb DDR5, previously nVidia Quadro P5000 now Intel Arc A770 Graphics. Yes, have tried rebuilding POP3 folders, and yes I have a backup of my profile, which is about 35Gb in size.

TIA

Asked by 3D4Play mokolo 1 moleki

Last reply by Mapenzi bangonga 14 eleki

  • Eza bloquer

Thunderbird-no email from last may----Provocation by passivity instead support

koffie Dec 22, 2024, 13:20 CST I've Thunderbird installed after it was deinstalled by a fail installation routine. On yesterday during this new install thunderbird has … (ebele ya kotanga)

koffie Dec 22, 2024, 13:20 CST

I've Thunderbird installed after it was deinstalled by a fail installation routine. On yesterday during this new install thunderbird has recovert the mails but only up to siste month May. The account on gmail isn't available completely.

Is there a possibility to try a completely recovery again.

This is an Ubuntu /Oracular OS. koffie

____________________________________-


Forwarded Message --------

Subject: Mapenzi posted an answer to your question "restoring email in thunderbird has stopped with mai 2024" Date: Sat, 21 Dec 2024 18:31:16 +0000 From: Mozilla Support Forum <no-reply@support.mozilla.org> Reply-To: no-reply@mozilla.org To: koffie@gmx.net

Mozilla Support

restoring email in thunderbird has stopped with mai 2024

  • Mapenzi* Dec 21, 2024, 2:31:13 AM

What do you understand by "restoring" email? Recover lost email? Recover deleted mail? Download email?

Asked by koffie bangonga 19 eleki

Last reply by Matt bangonga 14 eleki

Compose Screen

The compose screen opens with several lines of text and characters. The gibberish will clear, but it will always populate the compose screen when invoked. Example: -- P… (ebele ya kotanga)

The compose screen opens with several lines of text and characters. The gibberish will clear, but it will always populate the compose screen when invoked. Example: -- PK?????!ߤ�lZ? ????[Content_Types].xml �??(�?���n�0?E���?��Ub袪*?�>�-R�??{?V��Ǽ��??QU?� l"%3��3Vƃ�ښl ?�w%�?=���^i7+���-d?&�0�A�6�l4��?L6?0#�Ò�S O����?X��*��V$z�3?��?3����?��%p)O�???^�??���5}nH"?d�s�Xg�L�`�?��|�ԟ�|�P�rۃs?��???�PW�?�t?t4Q+��"�wa���|T\y���,N�?��U�%���-D/?��ܚ��X�ݞ�(?��?�<E��??)��?;�N�?L?�F�˼?��܉�?�<Fk� �h?�y����ڜ���q�?i��?�ޯl��i�1��]�H�g�?�m�@?����m�?��?PK?????!?�?��N????_rels/.rels �??(�?���j�0?@���ѽQ��?�N/c��?�??[IL?��j���<��?]�aG��ӓ�zs�Fu��]�?�U �� ��^�[��x����1x�p�?���f��#I)ʃ�Y?��??������?�*D��?i")��c$���qU���~3��1��jH[{?�=E��?��?~ f?��3-���޲]�Tꓸ2�j)�,?l0/%��b� ?���z���ʼn�, � �/�|f\?Z���??6�!Y�_�o?�]A�?��?PK?????!f<h=�? ??word/document.xml�Y�n�6?}/�?��?ut�,c�E�??6m��?�H�%�$�$e'������Ē?�@��C(?g?�?9�A���S�(?�E̲�j��B���q���>,'SU?�d!IXF��3?�������,(R�I? 21���\���g�&���D��q��`+y?�Tc�U?Pm�x�����_9g???�[�lC�Z�?O��BN�`���?D�K��a?G�8��M���?��C�؇���r5d�?d�??����Ӑ^p�= ��G�NC�����!�]�t����f��b<%?�|���-� �DƏq?�g���?����??�U��Z��?����&Vؠ��Z�lV�OZ{�>��롵�ɸma;_�O2?���cbW�_Յ����i?qd��⼭?�h�?5 �C?ؤI��͍���Zi����??C�>�4��?F4�?��?��?

�{6LR����'��?\cd�i�=7�#?�?cZchA�݈?�L�?�:?ĉ��?#k��dzaq?�i5

Asked by Dave Cordova bangonga 18 eleki

Last reply by Matt bangonga 14 eleki

My folders have become subfolders and the emails have disappeared!!

Hi Everybody All of my folders in Thunderbird have become subfolders, which is annoying, but worst than that, most of them don't have messages in them any more. What have… (ebele ya kotanga)

Hi Everybody All of my folders in Thunderbird have become subfolders, which is annoying, but worst than that, most of them don't have messages in them any more. What have I done, how can I undo it and find those messages? I hope someone can help. thanks Rose

Asked by ra.james@btinternet.com mikolo 3 mileki

Last reply by Rick bangonga 16 eleki

Conversaties uitzetten werkt niet- ook na na lezen artikelen

In de nieuwste Thunderbird versie zie je een bericht en daarna het antwoord gegroepeerd worden. Dit wil ik uitschakelen en diverse artikelen hierover gelezen. Echter, het… (ebele ya kotanga)

In de nieuwste Thunderbird versie zie je een bericht en daarna het antwoord gegroepeerd worden. Dit wil ik uitschakelen en diverse artikelen hierover gelezen. Echter, het werkt niet. Als ik het vinkje voor "conversaties" uitzet en toepas op "kolommen"en ook geprobeerd op "Huidige weergave", dat blijven de emails samengevoegd staan, heel irritant.

Is dit ergens anders aan te passen zodat je het antwoord gewoon als apart bericht ziet bovenaan? Ik draai Windows 11 en via IMAP.

Asked by Edwin mokolo 1 moleki

Last reply by arlev bangonga 17 eleki

Błąd - komunikat o niewłaściwych ustawieniach

Witam. Przy próbie dodania konta email w aplikacji Thunderbird wyskakuje komunikat błędnym haśle, loginie lub ustawieniach. Na innym PC wszystko działa a na tym konkretn… (ebele ya kotanga)

Witam.

Przy próbie dodania konta email w aplikacji Thunderbird wyskakuje komunikat błędnym haśle, loginie lub ustawieniach. Na innym PC wszystko działa a na tym konkretnym nie chce. Dodam że jest tu system Windows Serwer 2022. Czy to on może sprawiać problem?

Asked by k.filip mokolo 1 moleki

Last reply by arlev bangonga 17 eleki