Lost password

Cannot remember my password - and I need it to transfer my account onto my new phone! Any ideas. I can't find anywhere that says "Lost your password?"

Asked by tanya13 minuti 57 mileki

I cant delete mails in normal way

good day First I was informed to empty my mailbox, I have already deleted about 400 emails from a folder. Hold down Ctrl, e.g. select 27 emails, right click, trash can sy… (ebele ya kotanga)

good day First I was informed to empty my mailbox, I have already deleted about 400 emails from a folder. Hold down Ctrl, e.g. select 27 emails, right click, trash can symbol - 27 emails deleted. If I continue to do this, only the bottom of the selected emails will be deleted. Deleting another 600 emails in this way would take the whole day. What is the reason for this, how can I fix the problem?

Asked by till11 ngonga 1 eleki

Last reply by till11 ngonga 1 eleki

You are about to override how Thunderbird identifies this site.

Hello. A few months ago, folk on here kindly helped me fix my connection to Outlook accounts. But, suddenly, things have gone wrong... though I have done nothing with an… (ebele ya kotanga)

Hello. A few months ago, folk on here kindly helped me fix my connection to Outlook accounts. But, suddenly, things have gone wrong... though I have done nothing with any settings. I get the message: "You are about to override how Thunderbird identifies this site." If I click on "Get Certificate", nothing happens. If I remove ".587" from the field, I get "Peer's Certificate is not recognised". But I can't get or send any emails. Does anyone have any suggestions, please? Thanks!

Asked by BarryS bangonga 3 eleki

problème reception de messages

Bonjour Depuis la dernière mise à jour je n'arrive plus à envoyer un message et nous sommes plusieurs dans ce cas J'ai essayer de vérifier ma configuration smtp mais sans… (ebele ya kotanga)

Bonjour Depuis la dernière mise à jour je n'arrive plus à envoyer un message et nous sommes plusieurs dans ce cas J'ai essayer de vérifier ma configuration smtp mais sans succès Voilà le message d'erreur : OFR203_200 Merci pour votre aide Ci-joint un capture de cette configuration

Asked by pascal.banse bangonga 3 eleki

E-mail

Whenever I delete an e-mail from my inbox, all the other messages disappear. I have to exit Thunderbird and re-enter to get them back. What is going on and how do I fix i… (ebele ya kotanga)

Whenever I delete an e-mail from my inbox, all the other messages disappear. I have to exit Thunderbird and re-enter to get them back. What is going on and how do I fix it please ?

Asked by m.j.summers bangonga 3 eleki

saved search for messages not older that 5 days is not working

I created a saved search on Thunderbird (POP, mac M1) to get all messages not older that 5 days. The result is aberrant: only a few messages are found and not the right o… (ebele ya kotanga)

I created a saved search on Thunderbird (POP, mac M1) to get all messages not older that 5 days. The result is aberrant: only a few messages are found and not the right ones.

I tried deleting and recreating the smart folder, with no success. I also tried to compact folders. No improvement.

Asked by GéraldT mokolo 1 moleki

Last reply by GéraldT bangonga 4 eleki

Deleting emails on Thunderbird Mobile deletes on device only, but not on server

Thunderbird Mobile was installed 1 hour ago. Deleting emails on Thunderbird Mobile deletes on device only, but not on server. Accounts have been imported from desktop ver… (ebele ya kotanga)

Thunderbird Mobile was installed 1 hour ago. Deleting emails on Thunderbird Mobile deletes on device only, but not on server. Accounts have been imported from desktop version. Server types are IMAP Mail Server.

Asked by wheims bangonga 5 eleki

Folder Creation

Hi, My company and I use your service and I'm doing an investigation by trying to track who created a sub-folder and when. I was wondering if someone could assist me wi… (ebele ya kotanga)

Hi,

My company and I use your service and I'm doing an investigation by trying to track who created a sub-folder and when. I was wondering if someone could assist me with that or if you could potentially send me a step-by-step guide on how to do so myself?

Your assistance in this regard would be appreciated.

Thanks.

Marlon.

Asked by Cindy Britton bangonga 6 eleki

Last reply by Cindy Britton bangonga 6 eleki

Remote content option is not available in yellow bar.

I am running 128.4.4 on Mac 15.1.1. When a message is received and viewed under Original HTML when viewing the email, I have the standard yellow images removed bar at the… (ebele ya kotanga)

I am running 128.4.4 on Mac 15.1.1. When a message is received and viewed under Original HTML when viewing the email, I have the standard yellow images removed bar at the top of the email. Still, the option button on the right is no longer available to select download.

I have tried the following with no luck: a. Restarted in safe mode with no add-ons b. Made sure that the Allow remote content is unchecked. c. Made sure that permissions.default.image is set to 1 d. Reinstalled Thunderbird e. Made sure that exceptions for the add-ons are empty. f. Clearing out disk cache and history.


Thanks in advance for any help.

Asked by mcgovern.michael bangonga 16 eleki

Thunderbird not showing "important" emails in the inbox despite being searchable under unread

I keep getting emails that are unread or labeled "important" not visible in my inbox, while still showing in the list of folders that there's unread messages in the inbox… (ebele ya kotanga)

I keep getting emails that are unread or labeled "important" not visible in my inbox, while still showing in the list of folders that there's unread messages in the inbox. it's a gmail account. There's no filters, I've tried repairing the folder. I just noticed this happening in multiple gmail accounts. This is literally a critical failure for thunderbird and I'll need to find a replacement if I can't fix this.

Asked by Jason Luckhardt bangonga 17 eleki

Emails get to recipient blacked out

Emails I SEND to recipients (some? all?) arrive completely blacked out. If the recipient HIGHLIGHTS where the text should be with the cursor, the text magically appears.… (ebele ya kotanga)

Emails I SEND to recipients (some? all?) arrive completely blacked out. If the recipient HIGHLIGHTS where the text should be with the cursor, the text magically appears. Using Windows dark mode. Is there something I can do to fix this?

Asked by PathMan bangonga 17 eleki

Message Does Not Appear when Opening Message in New Window on Fresh Install Ubuntu 22.04LTS

Running Thunderbird 115.16.0esr (64-bit) on Ubuntu 22.04.5 LTS fresh install. Steps to reproduce: If I right click on any email in the inbox and select "Open Message in … (ebele ya kotanga)

Running Thunderbird 115.16.0esr (64-bit) on Ubuntu 22.04.5 LTS fresh install.

Steps to reproduce: If I right click on any email in the inbox and select "Open Message in New Window", the message does not appear.

Actual Behaviour: However, another dot appeared beside the Thunderbird icon in the Gnome Dock. Clicking on the Thunderbird icon brings up a couple of thumbnails, one of the main application and one containing the message that was opened. Clicking on the thumbnail does nothing.

Expected Behaviour: The message window should come into view and clicking on the thumbnail in the dock should also bring this window up.

I believe this is a bug but if it is some configuration issue or workaround exists, I would appreciate the help.

Additional info: $ uname -a Linux ubox 6.8.0-49-generic #49~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Wed Nov 6 17:42:15 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

Gnome version: 42.9

Graphics: NVIDIA Corporation GM107 [GeForce GTX 750 Ti]

Windowing System: X11

Asked by Allan Macdonald bangonga 18 eleki

Outlook certificate rejected

Hello. After having fixed the connection to Outlook a month or so ago, things have gone wrong again with Outlook connection. I now cannot send or receive any emails on Th… (ebele ya kotanga)

Hello. After having fixed the connection to Outlook a month or so ago, things have gone wrong again with Outlook connection. I now cannot send or receive any emails on Thunderbird. When I try, I get the message saying that Outlook's certificate has been rejected (I think). I tried clicking on "Get Certificate", but nothing happens. Does anyone have any suggestions, please? Thanks!

Asked by BarryS mokolo 1 moleki

Last reply by BarryS mokolo 1 moleki

How can I stop Thunderbird from creating new labels or folders in Gmail?

Hello. Thunderbird is creating new labels or folders based only on the ones included in the Message Filters. The other labels remain unchanged. It creates a new label or … (ebele ya kotanga)

Hello. Thunderbird is creating new labels or folders based only on the ones included in the Message Filters. The other labels remain unchanged. It creates a new label or folder every day or every couple of days. I cannot figure out why this is happening or how to stop it.

Asked by vladanego bangonga 22 eleki