Thunderbird Community Forum

On 11/21/24 at 12:43 PM all incoming and outgoing email stopped. There are currently over 250 emails in our account that I cannot download. I've deleted the 3 files as recommended by one contact, shut down, and restarted Thunderbird with no success. Thunderbird was supposedly up to date but I noted another update effective 11/27. Current version 128.5. Equipment is Dell desk top GTK5PC6 running Win11 (this may be the problem but I'm starting here first - Win help is anything but). The desk top is 64 bit with 500mb hd, Intel Core X-64 processor, 16GB ram.

After updating to 128.4.4esr I can no longer send email - NS_ERROR_FILE_ACCESS_DENIED. I can create a new message, hit Ctl-S to save and I get a dialog box of "Status: Creating mail message..." and a progress indicator that is at 100%. I also get an error of "Unable to save your messages as a draft. Sending of the message failed".

If I attempt to send and email I get the same creating mail message and an error dialog box saying "Sending of the message failed".

In the error console I see

• Bulleted list itemSending failed; , exitCode=2152857621, originalMsgURI=imap-message://andrew@defaria.com/INBOX#67121
• NS_ERROR_FILE_ACCESS_DENIED: Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.createUnique]

I looked at my ~/.thunderbird directory and the permissions are 700. I'm on Ubuntu 24.04.

After update of TB to 128.4.3est via openSuse (15.5) the calendar no longer displays any events. Is this a settings problem? I read of this problem on Win and MAC but don't see any postings related to Linux. Another post said that events are stored and recoverable. Suggestions appreciated.

I just noticed on today's upgrade that Thunderbird showed it upgraded in 32 bit but the Help > About field shows 64 bit. Why is it doing that? Do I possibly have an issue or will all be ok, lol. I'm just confused as to why it would do that and want to make sure there is no problems. Thanks for your help...Debb

I usually display the items ordered by the date they arrived. I changed it to 'From' but now it will not change back. I select 'Date' and the 'sort by' line flashes but nothing is affected. reselecting 'Sort by' shows 'From' is still selected. How can I get out of this situation, please? Am I doing something wrong? It has worked in the past. John

Hi,

on Thunderbird 115.16.3 (32 bit) I have a problem: only approximately the first half of the RSS feeds I've set up get downloaded.

Download always stops at the same feed.

The other don't: I have for each one to right click and choose download.

This happen since last, last by one or last by two updates: I'm not sure. Before it worked perfectly. I've cleaned the startup cache, but the behavior is still the same.

How can I solve the problem?

Thanks

Sur mon compte paul.coudert@bbox.fr le système me demande brusquement un nouveau mot de passe. Je suis bloqué pour cette adresse. Comment retrouver un mot de passe valide ?

After I upgraded my system to Kubuntu 24.04 thunderbird started eating CPU (150+% CPU usage according to htop). Because I couldn't tell if the culprit was the new KDE or the old profile, I tried to create a new profile, blow away the KDE config, etc. I also tried downloading the latest version of thunderbird from the website. Nothing helped.

I was able to replicate this problem using the in-memory, fresh KDE.

To replicate: Create Kubuntu 24.04 install USB. Boot from this USB. When asked to install or try, select "Try Kubuntu".

Start Thunderbird.

When prompted to create an account, select cancel. Go into settings, to the bottom, and select Maildir for file storage. Quit thunderbird, and start it again. Create account (select configure manually, enter the information for imap and smtp host, STARTTLS, detect authentication. My username does not contain an @, if that makes a difference). Select "Re-test"

Try to read mail. You will quickly notice that Thunderbird is consuming > 100% CPU, and UI is non-responsive.

Restarting thunderbird does not help.

netstat -tupane shows one or two connections to my imap server port 143, but wireshark doesn't show any traffic on port 143

Not that I think it matters (since I can't get Thunderbird to start seriously downloading from the server) but I have a big ( >100G) Maildir behind my courier server.

Note that I see this problem both with the version on Kubuntu 24.04 install USB, and the latest version downloaded from the thunderbird website.

recently installed thunderbird / Mozilla on new computer but cannot send emails and get message as seen below. old computer still can send emails OK

Regards John

Dear all,

While writing a new message with TB 128.5.0esr (64 bits), under windows11, the action "Insert Web link" make the TB windows freezing, and there is no way to close it out of killing TB process in the task manager.

The only way for now to send an email containing an hyperlink is to start TB in Safe Mode .

Is somenone has an idea for that issue as the functionnalitie was well working in previous TB versions .?

Regards, Stephane

I have an issue where, from one day to the next, one of my employees lost the "open thread in a new tab" option. This option was available when right-clicking on a message and then selecting "open/open thread in a new tab." The option no longer works in the "inbox" folder, but it does still work in individual subfolders.

Hi, I have started to use Thunderbird Mobile (Android) and it looks great. One thing I miss (or can't find) is the print option. I have it in my other apps and it works perfectly in my other apps. I can find a share option but there is no print option in that one. Am I missing something or is it just not a print option in Thunderbird Mobile yet?

Error message when trying to send a message: Sending of the message has failed. Peer's Certificate issuer is not recognised. The configuration related to smtp.message.com must be corrected. When you click on OK, it brings up another lengthy description of licenses etc.. but no result. I'm trying to send a picture but I'm not sure how. In-any case, i'm sending this for my Wife's account: erika-b@netspace.net.au

We had a long-standing conversation with The Messenger Company, but the were unable to solve the  problem.

Regards, Peter Behrendt

Hi Support, A customer uses Thunderbird as their main mail platform but suddenly cannot send or receive messages. error message as follows: Sending message failed. The message could not be sent because the connection to the SMTP server timed out. Try again. we get this message directly when we click send (1ms)

Now we checked our Mail Server, connection is up also TLS to port 587 works fine but the client can not establish a connection... it worked a few days ago tho. We also tried to reinstall Thunderbird, new profiles and also tried debugging but we could not find the mistake.

BR, Jakob Jauk