Thunderbird Community Forum

As of Jan 1 I have been unable to access Thunderbird, an overlay box appears stating "We can't sign you In" (Below) The reason given, that I don't have cookies enabled in my browser is irrational, I use Firefox mainly because I can block cookies, so why would I change anything?

It seems to be an attempt by M/Soft to force me to use Outlook, which I dislike and find difficult to use, plus of course does not have any of my calendars and only some of my addresses.

Is there a simple remedy? Everything was working normally before the end of December. I've already tried deleting New Outlook, and I'm on the point of just buying a new Mac Mini, but I'm short of time as I need to get this system running for an important community meeting on Tuesday.

Can anyone help?

Jack

Thunderbird, quite suddenly, stopped getting my email; Both on my account and my wife's account at the same ISP. I spent more than two hours on the phone with the ISPs help line trying to resolve this issue. They also use Thunderbird at their help desk, and the agent I talked to was familiar with your program. She (the agent) was not able to replicate the issue on their system. We then tried to set up a NEW email account. I carefully entered all the info needed for a new account, following instructions from the agent, then hit the 'Test' button. I got the following message onscreen: "THUNDERBIRD FAILED TO FIND SETTINGS FOR YOUR EMAIL ACCOUNT" The answer to the original issue suddenly became very clear - Thunderbird cannot, or refuses to, connect with the email server, therefore NO EMAIL. We tried everything in her toolkit to resolve the problem to no avail. We finally tried UNINSTALLING Thunderbird (and the Maintaince program). Once Uninstalled, I used the Registry Tool on CCleaner to remove any entries in the registry referring to Thunderbird (there were several), then restarted my computer. I then downloaded and installed a totally NEW Thunderbird program. When I ran the Thunderbird again, I found all my account(s) info was still present, and Thunderbird was still unable to find the server. I'm at my wits end trying to resolve this issue, and REALLY HATE to go back to Microsoft OUTLOOK to get my email. Anybody got any ideas??? Any help would be greatly appreciated. (Signed) Proteus

Since 1/2 my Thunderbird email refuses to download new email. Tried everything. No joy. Need help. Do receive error message. "Add security exemption" What happened?

Since 21/12 on my win 10 pc Thunderbird wont send or receive emails . My accounts are all gmail accounts and have been working fine for several years. I get message box as in attached screen shot. I have current Norton 360 subscription and run free Malwarebytes showing no malware etc. Have I been hacked, do I need to delete accounts and reenter them? Help please

When I want to delete an open email I have always used the delete function in the upper right hand corner of the open email. Since the program did it's major update there are times when I click on delete nothing happens and I have to keep clicking on it several times for it to finally delete the email. Also, when I open Thunderbird and then try to download my messages, many times the screen goes gray and I get a message at the top of the page that says Thunderbird is not responding. I have disabled all add ons and have tried to resolve this in troubleshooting mode but still no resolution. Thunderbird just isn't the same since the major update.

This problem started after the latest Firefox update was installed. I have looked in Thunderbird Solutions but with the only one that comes close to my problem the person was able to switch to a different profile. I don't have another profile that I can do that with. In another one the problem was solved with a bug fix in a newer version. I already have the newest version. ??? Please help.

How do I reset the information Thunderbird sends to my email provider (Names.co.uk)? This information has changed as I had to change my password on Outlook (i.e. Microsoft). I used Thunderbird to access this email for many years. So there is an existing account with <outlook.office365.com>. I would like to reclaim access to this account.

see attached. When I right-click on the sender's name, nothing happens . . . .

[also, when I "browsed to get the file to attach, your system ignores all .BMPs. Very frustrating. And, why not allow us to drag an image?]

This appears EVERYWHERE: emails unreadable (blurred). BUT if I select (left-button + mouse movement), a whole section (NOT the whole message) becomes crystal-clear. I have saved many such incidents, but one is below:

I noticed this morning that my Thunderbird tree no longer had a Junk folder. I restarted the program and Junk appeared, with stuff in it, but right-clicking the Junk folder no longer brings up the usual list of options, including Empty Junk. Instead, right-clicking seems to temporarily slow-down or 'hang' Thunderbird, a condition it does recover from in 10 seconds or so. I can open the Junk folder, select all messages and delete them, but something isn't right. Any ideas, anyone?

Update: Realized I didn't mention the version I was running, it was 133.0.3, under Windows 10, but when I opened Help to find this I was invited to do an update... so I did. When the 'update' was complete, I checked and am now running 128.6.0esr (64-bit). That seems strange. Oh, the same Junk problem persists under the 'new' version.

Update #2: Evidently the drop-down menu does eventually appear, if you just wait for it... anywhere from 5 seconds to 30 seconds or so. Normally the right-click is instantaneous. What could have happened, I wonder?

I use Mozilla Thunderbird for emails. Somehow I have clicked something and lost the actual email, unless I double click on it and then it appears as though I am replying to said email. I have the columns subject/correspondence/date and that is all. I've tried many ways to get the emails back on screen, but can't see how. I'm not overly computer literate. Many thanks for any help.

Some security bobble forced me to change my password in Juno.

I can now access my email on line in webmail, but cannot send or download messages.

See screenshots. THANK YOU for your work.

I value Tbird because I can work offline and access my files off line.

Please, I need help. Bear with me while I describe the problem.

Let's say I have two email accounts set up, user1 and user2. Each one has been set up for quite some time and both have worked as expected for years. If I send an email from user1 a copy of the message drops in the sent folder of user1 and the reply comes back to user1, and if I send an email from user2 a copy of the message drops in the sent folder of user2 and the reply comes back to user2. Not any longer.

Now, if I send an email from user1, a copy of the message drops in the sent folder of user1 and the copy clearly says it was sent from user1's email. However, the reply comes back to user2's email inbox. The source of the message clearly shows it was sent TO: user2, Delivered-To: user2, Received: from line says it is for <user2>.

This has been going on since the latter part of last year.

I am using Thunderbird to migrate mailfolders from an old email account to my new Gmail accout.

I connected both email accounts to Thunderbird by IMAP. That was a piece of cake. All the folders from my old account synced rapidly with Thunderbird.

Then I started copying (in Thunderbird) email folders from my old account to my Gmail account. But that turned out to be a major problem. In the activity window I can see that the copy speed is in the order of more than 1 second per (simple) email.

What can be the problem?

I've donated in the past, but if you want to keep alive why not charge a yearly fee? You say less than 3% donate anyway ... So most of users are on a free hike. That's ridicilous. Don't complain if you can't survive. I've used Thunderbird & Firefox for years, & I'm a tremendous fan. But I think it's time to charge users now.

Hallo, seit ca. 3 Wochen habe ich das Problem, dass wenn ich Thunderbird öffne, Emails erst 30 Sekunden später aberufen werden. Was hab ich getan? Google bemüht, nichts gefunden. Speicherplatz um 400 Emails gelöscht, vorhandenen Speicher 2000 auf 4000 gesetzt. hat alles nichts gebracht. Erweiterungen habe ich so keine, bis auf Language Deutsch. Cache gelehrt, brachte auch nichts. Windows 11 Prof. Thunderbird 128.5.1 eser.

I have tried to install thunderbird on an iPad Pro to transfer email etc from MacBook Air and now neither one will retrieve new email messages. Responce is account has been blocked / blacklisted.