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Apple mouse no longer scrolls down in Firefox

  • 3 replies
  • 5 have this problem
  • 3 views
  • Paskiausią atsakymą parašė FredMcD

alfiebb
alfiebb
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Today my mouse stopped scrolling down or up in Firefox, though scrolling side to side still works. This is only happening in Firefox. I just downloaded 30.0 and that didn't help. The about:config settings for scrolling are ok. Does anyone have any idea how I can fix this in Firefox?

Today my mouse stopped scrolling down or up in Firefox, though scrolling side to side still works. This is only happening in Firefox. I just downloaded 30.0 and that didn't help. The about:config settings for scrolling are ok. Does anyone have any idea how I can fix this in Firefox?

Chosen solution

Only the mouse was affected. I uninstalled Firefox and reinstalled it and it works now. Thanks for your reply.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Does this only affects the mouse and can you still scroll with the keyboard?

Can you move the scroll bar thump with the left mouse button pressed?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
alfiebb
alfiebb Klausimą uždavęs asmuo
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Chosen Solution

Only the mouse was affected. I uninstalled Firefox and reinstalled it and it works now. Thanks for your reply.

FredMcD
FredMcD
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Hello,

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.