Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My password manager will not remain active. It keeps going blank?

  • 1 reply
  • 2 have this problem
  • 20 views
  • Paskiausią atsakymą parašė guigs

more options

After the latest update, 35.0.1, Firefox dumped all my passwords and will not remain active in keeping passwords. I must keep checking the "Remember passwords for sites" box every time I use Firefox and enter a website. I will download version 36.0 now that it has just notified me.

After the latest update, 35.0.1, Firefox dumped all my passwords and will not remain active in keeping passwords. I must keep checking the "Remember passwords for sites" box every time I use Firefox and enter a website. I will download version 36.0 now that it has just notified me.

All Replies (1)

more options

Hi steve579, After downloading the update are you still seeing issues with the password manager?

Also please check to make sure that this does not happen in safe mode. Diagnose Firefox issues using Troubleshoot Mode