Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FireFox 35 and 36 for Mac OS X show an Error when accessing out of office replies in Outlook Web App whereas FireFox 31 works fine

  • 2 replies
  • 7 have this problem
  • 48 views
  • Paskiausią atsakymą parašė rosario.carco

more options

Only FireFox for Mac OS X is affected. No problems on Windows-Computers.

Error message in FireFox popUp-Window:

Client Information


User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:36.0) Gecko/20100101 Firefox/36.0 CPU Class: undefined Platform: MacIntel System Language: undefined User Language: de-CH CookieEnabled: true


Exception Details


Date: Mon Mar 30 2015 20:20:29 GMT+0200 (CEST) Message: NS_ERROR_ILLEGAL_VALUE: Url: https://webmail.contoso.com/ecp/14.3.224.2/Scripts/editorstandalone.js Line: 1

Call Stack


ErrorHandling.showUnhandledException@https://webmail.contoso.com/ecp/14.3.224.2/Scripts/common.js:253:1205 Function.createDelegate/<@https://webmail.contoso.com/ecp/14.3.224.2/Scripts/microsoftajax.js:5:305

=

Error-Message on Exchange 2010 CAS-IIS-Log:

2015-03-30 15:40:13 W3SVC1 10.51.2.39 POST /ecp/ClientPerformance.svc/ReportWatson msExchEcpCanary= en4wcbXiQE26Vlbk8p4-E7nuVEWpOtII3o0BpRKFGobW8TNR22ySkIPEzZwtm23HPR75LM7lsk.{"Location": "https:\/\/webmail.contoso.com\/ecp\/14.3.224.2\/Scripts\/editorstandalone.js::1","Message": "NS_ERROR_ILLEGAL_VALUE:","StackTrace":"Client+Information&------------------&User+Agent: +Mozilla\/5.0+(Macintosh;+Intel+Mac+OS+X+10.10;+rv:36.0)+Gecko\/20100101+Firefox\/36.0&CPU+Class: +undefined&Platform:+MacIntel&System+Language:+undefined&User+Language:+de-CH&CookieEnabled: +true&-----------------&Exception+Details&-----------------&Date: +Mon+Mar+30+2015+17:40:13+GMT+0200+(CEST)&Message:+NS_ERROR_ILLEGAL_VALUE: +&Url:+https:\/\/webmail.contoso.com\/ecp\/14.3.224.2\/Scripts\/editorstandalone.js&Line:+1 &&Call+Stack&----------&ErrorHandling.showUnhandledException@https:\/\/webmail.contoso.com\/ecp\/14.3.224.2\/Scripts\/common.js: 253:1205&Function.createDelegate\/<@https:\/\/webmail.contoso.com\/ecp\/14.3.224.2\/Scripts\/microsoftajax.js: 5:305&&&&","Url":"https:\/\/webmail.contoso.com\/ecp\/Organize\/AutomaticReplies.slab? showhelp=false&"} 443 x.y@contoso.com 10.208.5.123 Mozilla/5.0+(Macintosh;+Intel+Mac+OS+X+10.10;+rv:36.0) +Gecko/20100101+Firefox/36.0 200 0 0 109

Only FireFox for Mac OS X is affected. No problems on Windows-Computers. Error message in FireFox popUp-Window: Client Information ------------------ User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:36.0) Gecko/20100101 Firefox/36.0 CPU Class: undefined Platform: MacIntel System Language: undefined User Language: de-CH CookieEnabled: true ----------------- Exception Details ----------------- Date: Mon Mar 30 2015 20:20:29 GMT+0200 (CEST) Message: NS_ERROR_ILLEGAL_VALUE: Url: https://webmail.contoso.com/ecp/14.3.224.2/Scripts/editorstandalone.js Line: 1 Call Stack ---------- ErrorHandling.showUnhandledException@https://webmail.contoso.com/ecp/14.3.224.2/Scripts/common.js:253:1205 Function.createDelegate/<@https://webmail.contoso.com/ecp/14.3.224.2/Scripts/microsoftajax.js:5:305 === Error-Message on Exchange 2010 CAS-IIS-Log: 2015-03-30 15:40:13 W3SVC1 10.51.2.39 POST /ecp/ClientPerformance.svc/ReportWatson msExchEcpCanary= en4wcbXiQE26Vlbk8p4-E7nuVEWpOtII3o0BpRKFGobW8TNR22ySkIPEzZwtm23HPR75LM7lsk.{"Location": "https:\/\/webmail.contoso.com\/ecp\/14.3.224.2\/Scripts\/editorstandalone.js::1","Message": "NS_ERROR_ILLEGAL_VALUE:","StackTrace":"Client+Information&------------------&User+Agent: +Mozilla\/5.0+(Macintosh;+Intel+Mac+OS+X+10.10;+rv:36.0)+Gecko\/20100101+Firefox\/36.0&CPU+Class: +undefined&Platform:+MacIntel&System+Language:+undefined&User+Language:+de-CH&CookieEnabled: +true&-----------------&Exception+Details&-----------------&Date: +Mon+Mar+30+2015+17:40:13+GMT+0200+(CEST)&Message:+NS_ERROR_ILLEGAL_VALUE: +&Url:+https:\/\/webmail.contoso.com\/ecp\/14.3.224.2\/Scripts\/editorstandalone.js&Line:+1 &&Call+Stack&----------&ErrorHandling.showUnhandledException@https:\/\/webmail.contoso.com\/ecp\/14.3.224.2\/Scripts\/common.js: 253:1205&Function.createDelegate\/<@https:\/\/webmail.contoso.com\/ecp\/14.3.224.2\/Scripts\/microsoftajax.js: 5:305&&&&","Url":"https:\/\/webmail.contoso.com\/ecp\/Organize\/AutomaticReplies.slab? showhelp=false&"} 443 x.y@contoso.com 10.208.5.123 Mozilla/5.0+(Macintosh;+Intel+Mac+OS+X+10.10;+rv:36.0) +Gecko/20100101+Firefox/36.0 200 0 0 109

All Replies (2)

more options

Please update to the most recent version of Firefox:

The latest release version is 37. Does this still happen?

more options

Sorry for the delay. It still happens as described. You have to go through ALL OPTIONS -> Organize eMail -> Out of Office Replies to reproduce the error.

Thanks, Rosario