Firefox crashes
83df8d63-b7f6-4f3f-84d7-1eae42150430
Firefox crashes in the idle mode and also in the safe mode.
Chosen solution
Uninstalled Trusteer Rapport and problem is solved
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Firefox 37.0.2 Crash Report [@ mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) ]
That is a problem with Trusteer software (RapportTanzanxx.DLL). Make sure that you have the latest updates of your Trusteer software.
You can try to contact Trusteer for support.
- http://www.trusteer.com/support/rapport-installation-links
- http://www.trusteer.com/support/report-problem
- http://www.trusteer.com/support/submit-ticket
Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.
- Start Menu > Programs > Trusteer Rapport > Stop Rapport
Mac:System Preferences -> Other -> Rapport -> Stop Rapport
- bug 1159484 - Firefox 37.0.2 crashes with Trusteer Rapport
Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
Modified
Also, McAfee is known to cause issues.
cor-el said
Firefox 37.0.2 Crash Report [@ mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) ]
That is a problem with Trusteer software (RapportTanzanxx.DLL). Make sure that you have the latest updates of your Trusteer software.
You can try to contact Trusteer for support.
- http://www.trusteer.com/support/rapport-installation-links
- http://www.trusteer.com/support/report-problem
- http://www.trusteer.com/support/submit-ticket
Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.
- Start Menu > Programs > Trusteer Rapport > Stop Rapport
Mac:System Preferences -> Other -> Rapport -> Stop Rapport
- bug 1159484 - Firefox 37.0.2 crashes with Trusteer Rapport
Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
Chosen Solution
Uninstalled Trusteer Rapport and problem is solved