despite deleting emails, my email inbox size will not decrease and i can not longer receive emails since it says the inbox is full
my inbox email size does not change, despite my having deleted many emails. As I delete them, the number of emails in my inbox decreases but the size does not. Now I get a message that says I can not receive more emails since my inbox is full. I called Verizon-they checked my webmail and I am receiving new emails so it is a problem with Thunderbird.
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When your problem has been fixed can you mark the thread as 'Solved' please? Thank you.
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You need to compact folders. http://kb.mozillazine.org/Compacting_folders
Also make sure you do have a recent backup of your profile folder. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring
Modified by christ1
Thank you. I had it set for the default but just did this manually and it took care of it.
Chosen Solution
When your problem has been fixed can you mark the thread as 'Solved' please? Thank you.