We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Messages sent from one of my accounts not being received.

  • 1 reply
  • 2 have this problem
  • 3 views
  • Paskiausią atsakymą parašė Matt

more options

I have 4 accounts on TBird. 3 are personal and one is work. My work account gets the bulk of the traffic. Last week emails sent from this account stopped being received by people that I had sent them to. I used a backup profile that I had on another computer and replaced it on my desktop. That worked, but I lost 11 days of emails. I thought the issue was fixed. Today it has started again. Any mail sent from the other 3 are getting to their destination. I had 16k messages in my sent folder so I archived 10k from last year and I also archived my received messages from last year. I was hoping that would fix the problem but it did not.

Help!

I have 4 accounts on TBird. 3 are personal and one is work. My work account gets the bulk of the traffic. Last week emails sent from this account stopped being received by people that I had sent them to. I used a backup profile that I had on another computer and replaced it on my desktop. That worked, but I lost 11 days of emails. I thought the issue was fixed. Today it has started again. Any mail sent from the other 3 are getting to their destination. I had 16k messages in my sent folder so I archived 10k from last year and I also archived my received messages from last year. I was hoping that would fix the problem but it did not. Help!

All Replies (1)

more options

How are you connecting to your work SMTP server? a VPN perhaps?