We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Sync dosen't work.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Paskiausią atsakymą parašė Paul

aliahmadi35001
aliahmadi35001
more options

i have lost sync data. my account connected but sync data dont sync. why?

i have lost sync data. my account connected but sync data dont sync. why?

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Do you still have you data on the second device that you have connected to Sync?

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.