Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't print email to PDF

  • 4 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė Queenmab100

more options

In the past, I have been able to save emails as PDF's using these steps: You first need to select the Message in the Thunderbird application panel. After that, 1. You only need to click on File Menu, 2. and then click on Save selected message. The arrow button will display several file formats. 3. Choose only Save as PDF (Adobe) from it. 4. Then, It will ask for its location to save the message. 5. Choose the destination location, and your Thunderbird email will be saved as PDF file.

Instead of saving the file (which I've done many times in the past), I get the attached message. Any ideas for a workaround?

I'm using TB 60.7.2 on a relatively new Macbook Air running Mac OS Mojave 10.14.5.

Thanks for your help.

In the past, I have been able to save emails as PDF's using these steps: You first need to select the Message in the Thunderbird application panel. After that, 1. You only need to click on File Menu, 2. and then click on Save selected message. The arrow button will display several file formats. 3. Choose only Save as PDF (Adobe) from it. 4. Then, It will ask for its location to save the message. 5. Choose the destination location, and your Thunderbird email will be saved as PDF file. Instead of saving the file (which I've done many times in the past), I get the attached message. Any ideas for a workaround? I'm using TB 60.7.2 on a relatively new Macbook Air running Mac OS Mojave 10.14.5. Thanks for your help.
Pridėtos ekrano nuotraukos

Chosen solution

All Replies (4)

more options

Saving a message to pdf requires the latest version of ImportExportTools, v. 3.3.2. It works in TB 60.7.2 on W10, but I haven't tested it on OS X. If it doesn't work, perhaps you could use the Mac built-in PDF printer.

more options

Just checked - I do have ImportExportTools, v. 3.3.2. I am not familiar with how the Mac built-in PDF printer works with TB. Could you elaborate?

Thanks for your help.

more options

Chosen Solution

See the Create using a Print menu section.

more options

Thanks. Option #3 worked!