Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

How do I prevent Thunderbird ( v68.7) from deleting emails from server once downloaded - There is no setting in server settings as there was in previous v's

  • 2 replies
  • 1 has this problem
  • 43 views
  • Paskiausią atsakymą parašė peter253

peter253
peter253
more options

Am running latest version of Thunderbird on Windows ( V68.7) which is automatically deleting emails from my server once they have been downloaded and deleted on Thunderbird, and I want to keep them on my server. On previous versions of Thunderbird there was a box in server settings that you could tick letting you do this, but cant see how to do it on later version. This is really important to me, any help much appreciated, thanks.

Am running latest version of Thunderbird on Windows ( V68.7) which is automatically deleting emails from my server once they have been downloaded and deleted on Thunderbird, and I want to keep them on my server. On previous versions of Thunderbird there was a box in server settings that you could tick letting you do this, but cant see how to do it on later version. This is really important to me, any help much appreciated, thanks.

Chosen solution

The setting you saw before to 'leave on server' applies only to POP accounts. It appears you now have an IMAP setup, which works differently: mail is stored on the mail server, and TB synchronizes its display with the server. Any change made in TB or on the server via webmail is automatically reflected on any device, phone, laptop, desktop etc., that has the account as IMAP.

If you change back to POP, the account has to be added to TB as an existing mail account - it's not sufficient to just change the server settings of the IMAP account.

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

The setting you saw before to 'leave on server' applies only to POP accounts. It appears you now have an IMAP setup, which works differently: mail is stored on the mail server, and TB synchronizes its display with the server. Any change made in TB or on the server via webmail is automatically reflected on any device, phone, laptop, desktop etc., that has the account as IMAP.

If you change back to POP, the account has to be added to TB as an existing mail account - it's not sufficient to just change the server settings of the IMAP account.

peter253
peter253 Klausimą uždavęs asmuo
more options

thanks sfhowes, didn't realise it had set the account up as an imap one, which it had - just assumed it was pop, so will set up new account - appreciate your help