Unable to load a specific website. I get a white page.
Hi,
I am unable to load discounttire.com. I get a white page although the address is shown. This problem is specific to this computer. I've tried clearing cache/cookies, running in safe mode, changing IPv6 & DNS prefetching settings, run full system virus scan & Malwarebytes. As far as I know this is the only website where this problem exists. On this computer I can access the website using another browser. Any help appreciated.
Thanks
All Replies (4)
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.
https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites
https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message
https://support.mozilla.org/en-US/kb/connection-untrusted-error-message
Websites don't load - troubleshoot and fix error messages
http://kb.mozillazine.org/Error_loading_websites
I don't have any of those security software. I have Norton 360. I tried disabling the firewall & no change. I've tried the solutions in your links & no joy. I get no error messages. The lock icon on the address bar says I'm "Securely connected to the site". When I reload the page I see the page for a millisecond & then it goes white. This only happens w/ Firefox.
Remove History For One Site {web link}
Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings
Just tried & no joy.